Intapp

Senior Account Manager

Intapp

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

About the role

  • Manage a dedicated book of accounts, focusing on retention and growing Intapp's footprint
  • Establish and cultivate relationships with senior leaders of client firms
  • Create and execute strategic account plans to capitalize on large expansion opportunities
  • Drive the process of quarterly business reviews and check-in points with key clients
  • Proactively monitor client health through quantitative and qualitative means
  • Contribute to cross-functional programs across firm to improve operations and efficiencies
  • Provide thought leadership on capital markets industry and solutions
  • Plan client outreach initiatives and events
  • Develop and execute on team-wide initiatives

Requirements

  • 8+ years of Account Management experience in SaaS, technology, or subscription-based organizations
  • Established track record for supporting and growing client relationships, including senior level
  • Strategic thinker with ability to proactively identify opportunities, document a plan to pursue and execute
  • Ability to create an operations plan and processes that will scale
  • Strong interpersonal communication skills and ability to achieve set goals and deadlines
  • Good understanding of Excel, financial modeling, and financial reporting
  • Must have experience in closing sales deals or managing relationships at the executive level
  • Experience with Salesforce or other CRM platforms
  • Knowledge of the private equity and financial services market preferred
  • Ability to travel and present to clients, as required
Benefits
  • Comprehensive wellness and flexible time off programs
  • Professional development opportunities
  • Reimbursement for training and continuing education
  • Complimentary lunches and fully stocked kitchens
  • Paid volunteer time off
  • Donation matching program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Account ManagementFinancial ModelingFinancial ReportingSales Deal ClosingOperations Planning
Soft Skills
Interpersonal CommunicationStrategic ThinkingRelationship BuildingGoal AchievementDeadline Management