Senior Workplace Experience Manager
Intapp
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Job Level
About the role
- Design and deliver a best-in-class workplace experience across food & beverage, guest services, wellness, sustainability, and hybrid offerings.
- Curate engaging in office- moments that foster connection, collaboration, and culture.
- Partner closely with members of Intapp’s global Workplace Experience team to align local execution with global strategy, standards, and priorities.
- Lead cultural, community, and business events including all-hands, milestone celebrations, client events, and team offsites.
- Oversee day-to-day NYC office operations including reception, mail/shipping, supplies, facilities coordination, and vendor performance.
- Build and maintain strong vendor partnerships, leading contracts, renewals and cost optimization efforts.
- Monitor workplace success metrics including attendance, utilization, feedback, service performance, and program ROI.
Requirements
- 10+ years of experience in workplace experience, facilities, office operations-ideally in a professional services environment.
- Proven leadership in team development, change management, and cross-functional collaboration.
- Strong vendor management and budgeting experience.
- Basic understanding of mechanical, electrical, and plumbing (MEP) systems.
- Basic understanding of space planning and furniture procurement.
- Strategic mindset with the ability to balance big picture- vision and operational execution.
- Passion for hospitality, innovation, and designing human-centered- workplace experiences.
- Proficient in: Asana, Envoy, FreshService, Microsoft Teams, Office, and SharePoint.
Benefits
- Professional development opportunities supported by a community of experienced professionals.
- Reimbursement for training and continuing education.
- Complimentary lunches and fully stocked kitchens.
- Comprehensive wellness programs.
- Flexible time off programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workplace experiencefacilities managementoffice operationsvendor managementbudgetingmechanical systemselectrical systemsplumbing systemsspace planningfurniture procurement
Soft Skills
leadershipteam developmentchange managementcross-functional collaborationstrategic mindsethospitalityinnovationhuman-centered design