Intact

QA Automation Engineer

• Design, develop, and maintain automated test suites for UI, API, and integration tests.
• Contribute to test plans, test cases, and test data for new features and regression coverage.
• Execute automated and manual tests, analyze results, and report defects with clear reproduction steps and impact.
• Work with developers to triage issues, verify fixes, and improve testability of features.
• Implement and maintain test frameworks, utilities, and CI/CD integrations to enable reliable, fast feedback.
• Monitor test execution in pipelines, investigate flaky tests, and drive stability improvements.
• Support performance testing as needed, leveraging appropriate tools.
• Participate in code reviews for test automation and adhere to coding standards and best practices.
• Document test strategies, frameworks, and processes to ensure knowledge sharing and consistency.
• Contribute to continuous improvement of QA processes, metrics, and tooling.

Test Automation Developer I/II

Operations

• Create a vision for the team and engage employees in the outcome.
• Build relationships with Senior Executives and influence their decision-making.
• Identify and grow Intact’s talent and leadership pipeline through your thoughtful and effective approach to employee career development, performance management, and mentorship.
• Partner in leading the Atlantic Accident Benefits team to successful achievement of overall objectives.
• Direct team resources to ensure efficient and effective delivery of quality and effective management of files and customer service while measuring and monitoring progress.
• Establish and refine best practice workflows and procedures to support consistent and fair claims settlements.
• Lead the discussion, development and execution of the AB Action Plan and Results with Senior Executives.
• Act as a strategic member of the Atlantic AB Claims team to set strategy, priorities and direction.
• Manage overall staffing, workforce planning, and leadership of the claims team, motivating them to achieve objectives and keeping everyone well-informed along the way.
• Ensure effective work processes, proper reserving practices, and effective indemnity and legal expense control.
• Prepare and follow up on operational budgets and develop strategies to achieve our overall expense budget.
• Work with other departments on special initiatives and projects, provide input on project committee and steering committees, as required.
• Participate in the establishment of objectives included in business plan and implement required structures to realize regional claims objectives in line with business strategies and organization's financial, material and human resources.
• Build and maintain strong working relationships with all levels of management and staff and use influence and negotiation skills to gain support, achieve consensus and foster engagement.
• Create and communicate vision for the team and engage the team in the outcome.
• Oversee the recruitment and development of staff in the department.
• Lead and inspire the team.
• Develop opportunities for career pathing; identify and develop emerging leaders; and direct and assist team with goals.

Director, Claims Operations – Accident Benefits

Accountant

• Verify the validity of business interruption and income replacement benefit claims
• Analyze financial documents provided while respecting the commitments and obligations to the customer
• Listen to, anticipate the needs of the customer, and offer the best solutions
• Offer technical support to adjusters and team leaders, ensuring timely follow-up
• Ensure work is being completed in accordance with the team workflow and deadlines
• Communicate with the customer and their accountant, in collaboration with the claims adjuster in charge of the file loss
• Communicate the results in a clear, precise, caring, and authentic manner to the claims adjuster or the customer, adapting communication style accordingly
• Provide a fair and equitable result that will consider the policy, standards, rules, applicable laws and follows company processes
• Develop efficient workflows and processes to ensure timely resolution of files

Forensic Accountant

Actuary

• Work independently on ambitious, strategic projects, including identifying trends and creating analytical solutions to optimize operational efficiency.
• Leverage your expertise to lead large-scale, results-oriented initiatives.
• Play a leadership role in discussions with our business partners: challenge assumptions, influence, co-create, and propose innovative solutions.
• Guide colleagues by providing coaching, reviewing their work, conducting technical analyses, and resolving complex problems.

Consultant, Actuarial – Operation Performance Analytic

Security Engineer

• Lead end-to-end response for high-priority security incidents, including scoping, containment, eradication, recovery, and post-incident reviews
• Perform advanced investigations (endpoint forensics, network traffic analysis, identity and access, email security, and cloud platforms)
• Handle escalations from L2 Analysts and provide hands-on guidance during active incidents
• Maintain chain of custody and evidence integrity; establish and follow processes to preserve traceability
• Create clear, factual investigative reports and provide timely stakeholder updates tailored to technical and non-technical audiences
• Lead lessons-learned workshops and drive remediation and control improvements
• Contribute to playbook development and automation; identify opportunities to streamline triage and response
• Identify, assess, and report on security risks in line with internal policies and applicable regulations/standards
• Propose and track risk mitigation and remediation plans, balance business impact and control effectiveness
• Analyze security solutions and recommend approaches that optimize risk reduction vs. cost
• Maintain Intact’s cybersecurity incident response plan and supporting procedures; contribute to broader cybersecurity plans and testing (e.g., tabletop exercises)
• Support Legal and HR on investigations (e.g., insider threat, fraud) and coordinate with Privacy/Compliance for potential regulatory notifications
• Partner with IT/Cloud/Network teams to validate containment and recovery actions and ensure durable fixes
• Provide mentorship and technical guidance to SOC analysts to develop their IR skills
• Participate in a scheduled on-call rotation to support 24/7 coverage for critical incidents
• Track and report SOC KPIs/KRIs (e.g., MTTD, MTTR, detection efficacy, containment time) and contribute to continuous improvement initiatives.

Senior Security Advisor – Incident Response

Full-stack Engineer

• Lead end-to-end automation delivery
• Work with Security Analyst to map current-state manual processes with stakeholders; identify automation opportunities and prioritize ROI
• Design target-state workflows and systems; define SLAs, success metrics, and operational readiness
• Own the backlog in collaboration with our tech lead to implement our roadmap, and delivery milestones for automation initiatives
• Build secure, reliable automation services
• Design and deliver automation solutions that integrate with enterprise tools and business processes
• Develop reliable Python services, APIs, and workflows to orchestrate tools, agents, and data sources
• Produce clean, well-tested, well-documented code with strong engineering standards (clean architecture, design patterns)
• Build for reliability: observability, logs, metrics, traces, alerting; performance profiling and optimization
• Contribute to platform standards: reusable libraries, templates, CI/CD patterns, secure-by-default practices
• Use GitHub expertly for version control and collaboration: clear branching, disciplined PRs/reviews, protected branches with required checks, and automated workflows (GitHub Actions)
• Ensure solutions meet enterprise expectations for: Security (secrets management, least privilege, secure coding), Privacy & data handling (classification-aware design, retention considerations), Operational controls (change management, incident readiness)
• Mentor peers; elevate team practices through reviews, pairing, and documentation
• Communicate clearly with non-technical stakeholders; write concise design docs and decision records

Senior Software Developer – Automation

Manager

• Develop methods to inspire and build a highly effective and engaged team capable of meeting the current and future needs through effective leadership
• Develop, recommend, and implement leadership strategies, organizational structure, and processes/technology improvement initiatives
• Provide effective leadership by continuously keeping staff informed on initiatives and results and share responsibility for the overall performance, productivity, and engagement of team members
• Develop and manage effective working relationships with the Regional Managers and underwriters, as well as your counterparts across the country and across distribution channels
• Act as an ambassador for Corporate Personal Insurance liaising with Operations and Planning, Operational Performance, Sales and Business Development and Claims Management on planning, technical and administrative issues
• Play a key and active role in the selection process and hiring of qualified staff
• Lead by example and live our values every day
• Care for people by being supportive, providing candid feedback and recognizing performance
• Be open and honest by acknowledging challenging situations, inviting different perspectives and being authentic
• Take accountability by concentrating on what is important, seeking solutions while focusing on results
• Drive change by challenging the status quo, exhibiting a 'can do' attitude and energizing others

Manager, Personal Lines

Analyst

• Ensure that service-level objectives are met on a daily, weekly and monthly basis
• Monitor inbound and outbound calls in real time and adjust schedules as needed
• Meet our service-level targets
• Monitor service levels in real time
• Optimize work schedules to meet our growth, service quality and financial goals
• Build reports to track daily operations for timely feedback
• Generate reports in a timely manner and ensure data integrity
• Analyze daily forecasts (TMT, calls and transactions received), analyze and adjust trends over the past weeks
• Monitor and control the scheduling email inbox
• Manage proactive approval and denial of activities
• First line support for web station users

Workforce Management Analyst

Product Manager

• Manage the implementation and configuration of Oracle Fusion Cloud modules for General Ledger, Intercompany, Human Capital Management, and Fixed Assets, ensuring seamless integration with existing systems
• Collaborate with stakeholders to gather requirements and translate them into system configurations
• Manage the integration process of financial systems during acquisitions, ensuring accurate data migration and system harmonization
• Collaborate with financial and IT teams to define system requirements and create detailed implementation plans
• Ensure that all financial processes and reporting requirements are accurately reflected in the system
• Manage daily operations and maintenance of Oracle Fusion Cloud applications
• Provide technical support and resolve issues related to Oracle Fusion Cloud, working closely with Oracle support when necessary
• Monitor system performance, identify areas for improvement, and implement solutions to enhance system efficiency and reliability
• Analyze current financial processes and identify areas for improvement or automation
• Develop and implement best practices for using Oracle Fusion Cloud in financial operations
• Create and maintain comprehensive documentation for system configurations, processes, and procedures
• Develop training programs specifically tailored for post-acquisition changes and integrations
• Develop and refine control protocols for financial systems and data to ensure continuous compliance and efficiency
• Work on implementation, performance, and outcomes of financial controls 52-109 to ensure they meet regulatory standards

Senior Product Owner – Oracle Fusion Cloud, GL, HCM, FA

Financial Planning and Analysis

• Lead transformational finance systems and data initiatives, partnering across Finance, IT, Operations and Planning.
• Co-own the finance systems roadmap and drive end-to-end delivery—turning business needs into modern, scalable, supportable solutions—while ensuring strong governance, testing/UAT discipline, and successful adoption.
• Co-develop the long-term Finance systems roadmap aligned to business strategy, regulatory requirements, and data capabilities.
• Assess emerging technology and data capabilities to improve efficiency, controls, and insight.
• Partner with project managers to define scope, milestones, success metrics, and change control; establish clear decision rights and manage RAID (risks, assumptions, issues, dependencies).
• Lead resource planning, effort estimation, and budgeting with Finance Transformation peers, IT, Operations and Planning.
• Own business requirements, functional specifications, test strategy, UAT execution, and defect triage/prioritization for finance systems projects.
• Serve as the primary liaison between Finance and IT for end-to-end delivery.
• Partner with leaders to evaluate impacts to external reporting, KPIs, processes, and team structures.
• Drive change management, communications, and training to ensure organization-wide adoption.
• Support Finance teams with day-to-day issues and continuous improvement.
• Advance initiatives that improve data quality, process efficiency, control, and insight generation across Finance.
• Enable corporate growth and optimization through fit-for-purpose systems and data solutions.
• Strong end-to-end systems understanding, including upstream/downstream dependencies and controls.
• Ability to translate complex requirements into functional/technical specifications, including source-to-target mappings.
• Trusted liaison with IT/Data/Architecture teams to shape designs and manage delivery.
• Hands-on leadership of test strategy, UAT planning, data validation, and defect management.
• Understanding of financial data controls, reconciliations, and regulatory/reporting requirements (e.g., IFRS).

Director, Finance Transformation – Systems

Data Analyst

• Create and publish reports.
• Monitor, identify, and analyze trends, explaining outliers and providing influential feedback related to results and productivity.
• Consolidate data from various sources, ensuring data is clean.
• Build and maintain an inventory of data and support the monitoring of KPIs.
• Proactively identify new data elements that may provide further insight into performance or business trends.
• Analyze and present information clearly and concisely to diverse audiences within the organization.
• Create and maintain effective documentation to assist in training and reinforcement of workflows and best practices, and to satisfy audit protocol.
• Conceptualize, develop, and implement technical solutions to meet the evolving needs of our partners.
• Work in collaboration with project team members, leading the development of new reports using PowerBI, SQL, and Excel.
• Support ad hoc reporting as new needs arise.