Location: Remote • California, Colorado, Illinois, Maryland, Massachusetts, Minnesota, Missouri, Montana, New Hampshire, New York, Rhode Island, Vermont, Washington • 🇺🇸 United States
Accurately administer PTO within 24 hours of intake for eligible leaves such as: Short-Term Disability (STD) Elimination Period Unpaid FMLA and State Leaves of Absence
Apply PTO based on specific administration guidelines, such as: PTO Utilization Hierarchy for Non-Union employees Union-specific PTO guidelines State-specific handling (e.g., CT and WI leave administration)
Manage multiple leave types while excluding: Workers Compensation Unpaid Personal Leave Long-Term Disability
Utilize UKG’s UTA system to: Input and track time-off accurately Deplete appropriate PTO buckets based on hierarchy and employee selections Monitor and update vacation, personal holiday, caregiver, and sick leave balances
Coordinate closely with claims examiners and employees to apply leave decisions, including: Responses to custom PTO utilization questions during claim intake Voluntary PTO usage beyond required minimums
Maintain compliance with policies including: Mandatory PTO utilization during unpaid FMLA for Non-Union employees 7-day elimination period rules Prohibitions on concurrent PTO usage with paid benefits (e.g., STD, military leave, parental leave)
Provide support for union-specific leave rules, based on group-specific guidelines and responses collected during intake
Maintain records and audit timekeeping entries for accuracy and compliance with internal and external policies
Collaborate with HR, Payroll, Benefits, and Leave Management teams to resolve discrepancies and improve processes
Stay updated on relevant federal, state, and local leave regulations
Requirements
High School diploma or GED certificate
1+ years of experience in payroll processing or timekeeping support; preferably in a leave management or HR operations environment
Proficiency with timekeeping and payroll systems, preferably UKG (Ultimate Kronos Group)
Foundational experience with system-based rules/coding for time-off or payroll processing
Understanding of FMLA, STD, and PTO leave structures
Familiarity with union vs. non-union leave policies and related administrative processes
High attention to detail and strong organizational skills
Strong communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive employee information
Experience working in a shared services or leave administration team is preferred
Knowledge of multi-state employment laws relating to time off is a plus
Familiarity with claims processing systems and absence case management tools is preferred
Benefits
Equipment Provided
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll processingtimekeeping supportleave managementFMLASTDPTO leave structuressystem-based rulesclaims processingabsence case management
Soft skills
attention to detailorganizational skillscommunication skillsinterpersonal skillsconfidentiality