Payroll and HR Administrator
Bitcoin Depot
Payroll Connection Specialist
Human Interest
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $29 - $31 per hour
Job Level
Mid-LevelSenior
About the role
- Be the main point of contact for clients, responsible for helping them establish technical integrations with 100+ payroll providers
- Develop an in-depth understanding of payroll provider systems and interrogate incoming payroll data for accuracy and completeness
- Use problem-solving and decision-making skills to navigate technical issues which impact the flow of data between the client, Human Interest, and the payroll partner
- Accurately evaluate data discrepancies and work independently to make appropriate adjustments, with the understanding that they impact our clients and millions of dollars in assets under management
- Assist in drafting procedures detailing the flow of payroll-related information, while demonstrating an understanding of SEC, DOL, and IRS regulations that impact our business
- Investigate technology issues, identify root causes, and work with various departments to develop and implement solutions
- Independently guide clients through data analysis and assist with their data transmission efforts
- Communicate professionally to both internal and external clients while focusing on needs-driven solutions
- Identify areas for process improvement and assist in leading projects which may broadly impact our business
Requirements
- 3+ years in a role that demonstrates troubleshooting and problem-solving skills
- At least 1 year of customer service experience and strong verbal and written communication skills
- A strong work ethic and proven ability to work independently and manage a project plan
- A passion for process improvement and a demonstrated ability to lead change effectively
- Experience working with retirement plans or payroll providers, and a general understanding of the laws and regulations which govern the industry
- A desire for learning new programs, systems, and expanding your knowledge about the retirement industry and our product
- A strong focus on quality
- Strong PC skills, including experience working with G-Suite products
- Ability to easily adapt to various client systems and user interfaces and troubleshoot software issues as they arise
Benefits
- A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
- Top-of-the-line health plans, as well as dental and vision insurance
- Competitive time off and parental leave
- Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
- Lyra: Enhanced Mental Health Support for Employees and dependents
- Carrot: Fertility healthcare and family forming benefits
- Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
- Monthly work-from-home stipend; quarterly lifestyle stipend
- Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysistroubleshootingproblem-solvingdata transmissionprocess improvementproject management
Soft skills
communicationindependencework ethicadaptabilityleadership
