Instacart

Internal Communications Manager

Instacart

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $138,000 - $153,000 per year

Job Level

Mid-LevelSenior

About the role

  • Messaging & Content Creation: Write and develop internal communications for company announcements, initiatives, product launches, and milestones across channels including email, Slack, newsletters, internal blog/wiki, and all-hands meetings.
  • Programming & Events: Drive internal communications programming such as company all-hands, executive fireside chats, guest speakers, and cultural heritage month events, in partnership with the Director of Internal Events and Instacart’s Employee Resource Groups. Provide on-site event support, coordinate vendors/contracts, and manage employee inquiries.
  • Employer Brand Support: Partner with Instacart’s HR and recruiting team to craft content for LinkedIn, the careers site, and company blogs, as well as contribute to awards and “best places to work” submissions.
  • Stakeholder Partnership: Collaborate closely with leadership and internal partners to support change management, amplify ERG initiatives, and evolve communications around the company’s workplace and remote-friendly model.
  • Editorial Management: Own the internal communications calendar, intake/review process, and content pipeline. Produce long- and short-form content such as employee profiles, business deep dives, and event recaps.

Requirements

  • 6+ years of relevant experience in internal or corporate communications
  • Strong writer, communicator and storyteller with excellent editing skills.
  • Ability to write and edit content quickly for internal audiences with a strong attention to detail.
  • Demonstrates humility and acts calm under pressure.
  • Emphasizes the importance of collaboration with immediate teams and with cross-functional partners.
  • Influences and builds consensus with stakeholders.
  • Values diversity, inclusion and belonging and sees differences as strengths.
  • Passionate about employee engagement and employer brand.
  • Experience in both agency and corporate environments
  • Proven track record of supporting internal executive communications
  • Demonstrated success managing internal events (e.g., All-Hands, fireside chats, company-wide events)
Benefits
  • health insurance
  • retirement plans
  • paid time off
  • flexible work arrangements
  • professional development
  • bonuses
  • stock options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
internal communicationscontent creationeditingevent managementstakeholder engagementchange managementemployee engagementemployer brandingwritingstorytelling
Soft skills
collaborationinfluenceconsensus buildingattention to detailhumilitycalm under pressurepassion for diversityinclusionbelongingcommunication
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