Sales Recruiter
brightwheel
Policy and Shopper Communications Manager
Instacart
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $114,000 - $153,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead Central U.S. policy communications — including proactive and reactive media relations, strategic messaging, and press outreach across local and regional policy issues.
- Build and maintain relationships with regional media, especially local reporters and outlets across key Central/Midwestern states.
- Serve as a flex support across the entire breadth of policy and shopper communications, contributing to the most important advocacy campaigns, shopper technology launches, and reputation building initiatives across the team as needed.
- Draft messaging, media materials, and communications plans for a range of topics including policy, labor, and shopper experience.
- Support the development and execution of regional and national communications strategies to advance Instacart’s policy priorities and shopper communications goals.
- Assist in rapid response and issues management across both policy and shopper workstreams.
- Collaborate with internal teams to deliver consistent messaging and align communications across channels and stakeholders.
- Help elevate Instacart’s voice through thought leadership, earned media, events, and other public-facing opportunities.
- Contribute to internal communications strategies and support the rollout of key updates impacting the shopper community and broader policy environment.
Requirements
- 5–8 years of relevant experience in communications, public affairs, political campaigns, media relations, or similar fields
- Experience working in or with high-paced policy, political, or shopper/consumer communications environments
- Demonstrated ability to pitch and place stories with local and regional press; comfort cultivating relationships with journalists and media outlets
- Excellent writing and editing skills, with the ability to craft compelling narratives for different audiences
- Experience managing multiple stakeholders and cross-functional projects under tight deadlines
- Experience working in the technology industry prioritized
- Familiarity with emerging issues in labor, technology, food, or health policy is a plus
- Collaborative, proactive, and highly organized
- Solutions-oriented mindset and comfort navigating fast-changing priorities
- Commitment to diversity, equity, and inclusion in storytelling and team dynamics
- Passionate about communications and storytelling
- Preferred: Experience working on policy issues at the state or local level (bonus if in Midwest)
- Preferred: Background supporting labor, economic, or gig economy-related communications
- Preferred: Understanding of the shopper/driver experience within app/marketplace platforms
- Preferred: Ability to serve as a strategic connector across policy and consumer-facing teams
- Preferred: Experience working in a matrixed communications or agency environment
