International Franchise Business Consultant
Inspire
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- Support the Director of International Business (Canada) with all aspects of Baskin Robbins operations and business planning throughout Canada , ensuring alignment with brand standards and corporate objectives .
- Act as the primary point of contact for Canadian franchisees and internal stakeholders.
- Achieve operational and business performance goals for Canadian franchisees, including same-store sales growth, profitability, and digital sales execution
- Facilitate annual planning and business reviews with franchisees to assess performance, align on future goals, and develop actionable plans for growth and operational excellence
- Develop and execute strategies for net unit growth throughout Canada , including market planning, franchisee readiness, store capex, real estate and coordination with development and construction teams
- Drive adoption and performance of digital sales channels, including mobile ordering, delivery platforms, and loyalty programs.
- Analyze performance data to guide franchisee actions, provide strategic coaching, and monitor and strengthen performance against commitments
- Support franchisees in remodeling and new restaurant development, ensuring alignment with construction teams and operational specifications, as well as executing within the targeted timelines
- Coordinate and influence internal teams (e.g., marketing, training, supply chain, IT, design & construction, finance) to support franchisee initiatives and ensure consistent brand execution.
- Partner with Field Marketing to support national and regional campaigns, product rollouts, and local marketing strategies.
- Conduct restaurant evaluations as needed to ensure compliance with brand standards and identify opportunities for improvement.
- Collaborate with Field Training to ensure franchisees receive the necessary support for onboarding and ongoing development
- Ensure responsible use of G&A expenses within established parameters
- Complete all administrative responsibilities in a timely and accurate manner.
Requirements
- Minimum: 10+ years in multi-unit operations or supervisory management
- Prior leadership experience required ; experience in Canadian market preferred in QSR, consumer packaged goods or retail .
- Strong communication and interpersonal skills
- Strategic planning and execution
- Data analysis and decision-making
- Relationship-building and influence
- Adaptability and problem-solving
- Self-motivated and organized
- Deep understanding of restaurant operations
- Financial and business acumen
- Strategic coaching and consultation
- Compliance and brand stewardship
- Innovative thinking and creativity
- Experience with digital platforms and sales optimization.
Benefits
- Must be willing to travel across Canada to support franchisees based on business needs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisstrategic planningdigital sales executionfinancial acumenrestaurant operationsbusiness performance goalsfranchisee supportmarket planningstore capexcompliance
Soft Skills
communicationinterpersonal skillsrelationship-buildinginfluenceadaptabilityproblem-solvingself-motivatedorganizedstrategic coachinginnovative thinking