Insomnia Cookies

Human Resources

• Partner closely with Regional Directors and Field Operations leaders to align people strategies with business goals and growth plans.
• Translate business needs into actionable HR solutions through workforce planning, organizational design, succession planning, and leadership development across the region.
• Use data and insights to identify trends, risks, and opportunities related to engagement, retention, performance, and talent gaps.
• Act as a subject matter expert and escalation point for complex employee relations matters, including performance management, corrective action, investigations, and terminations.
• Coach and influence field leaders on effective people management practices, difficult conversations, and risk mitigation.
• Oversee and conduct internal investigations, ensuring fair, consistent, and compliant outcomes with thorough documentation.
• Coach and influence field leaders to be confident, effective people managers who live our values.
• Partner with Talent and Operations teams to support hiring, onboarding, and retention strategies across the region.
• Drive engagement initiatives that strengthen connection, culture, and belonging for field teams.
• Lead or support regional employee engagement initiatives, including survey execution, analysis, action planning, and leader enablement.
• Provide guidance to leaders on compensation decisions, job leveling, promotions, and performance-based rewards within established frameworks.
• Partner with the People Team on benefits administration, program enhancements, and communication strategies that support field employees.
• Ensure compliance with federal, state, and local employment laws across multiple jurisdictions, including wage and hour laws, Fair Work Week, FMLA, OSHA, EEO, and ADA.

Senior Field HRBP