Insight Therapy Solutions

QA Engineer

• Responsible for ensuring the quality and accuracy of all documentation which should be completed every day prior to the client's upcoming appointment.
• Review and audit documents and patient records (e.g. LOCUS/CASII, Treatment Plan, Progress Notes, etc.) to ensure completeness, accuracy, and compliance with all relevant information and guidelines.
• Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues.
• Help develop QA Processes for other teams.
• Lead or support coaching sessions and training programs to newly hired therapists in the QA documentation process as needed.

QA Documentation Specialist