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QA Documentation Specialist
Insight Therapy SolutionsQA & Documentation Specialist ensuring quality in documentation for mental healthcare. Collaborating with staff to maintain compliance and quality assurance processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Assurance processes within the US Healthcare or mental health services sector, ensuring documentation accuracy and compliance. Capable of leading training programs and coaching sessions for staff to enhance QA practices.
Highest-signal resume keywords
Quality Assurance ExperienceDocumentation ReviewCoaching ExperienceUS Healthcare KnowledgeBPO Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Documentation AuditingCompliance StandardsQA Process DevelopmentPatient Record ManagementTreatment Plan Review
Soft Skills
CoachingCommunicationProblem-SolvingCollaboration
Tools & Technologies
LOCUSCASII
Industry Keywords
Mental Health ServicesHealthcare ComplianceQuality Assurance
About the role
Key responsibilities & impact- Responsible for ensuring the quality and accuracy of all documentation which should be completed every day prior to the client's upcoming appointment.
- Review and audit documents and patient records (e.g. LOCUS/CASII, Treatment Plan, Progress Notes, etc.) to ensure completeness, accuracy, and compliance with all relevant information and guidelines
- Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues
- Help develop QA Processes for other teams
- Lead or support coaching sessions and training programs to newly hired therapists in the QA documentation process as needed.
Requirements
What you’ll need- Must have at least +2 years of QA experience, preferably in US Healthcare or mental health services
- Coaching experience is a plus.
- Experience in working remotely or in a BPO company is preferable
Benefits
Comp & perks- Paid time off (PTO)
- Paid U.S. holidays
- Paid birthday leave
- Monthly health stipend
- Parental leave