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Director of Operations
Insight Therapy SolutionsDirector of Operations overseeing operations and systems for Insight Therapy Solutions in mental healthcare. Leading initiatives for growth, accountability, and operational efficiency.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Oversee day-to-day operations across non-clinical departments.
- Identify operational risks and remove obstacles before they escalate.
- Serve as the primary escalation point for operational issues.
- Drive accountability across department leaders.
- Monitor KPIs, commitments, and organizational priorities.
- Ensure cross-functional initiatives remain on track.
- Support acquisition integrations and expansion initiatives.
- Coordinate major operational, technology, and process improvement projects.
- Partner with leadership to implement scalable systems and workflows.
- Maintain operational dashboards and performance metrics.
- Provide concise updates, insights, and recommendations to leadership.
Requirements
What you’ll need- 5+ years of experience in operations leadership, healthcare operations, business operations, or related roles.
- Experience supporting U.S.-based healthcare organizations.
- Strong experience managing KPIs, performance, and cross-functional initiatives.
- Excellent written and verbal English communication skills.
- Proven ability to influence, align, and hold teams accountable.
- Strong systems-thinking and process improvement skills.
- Preferred: Behavioral health experience.
- Preferred: Multi-state healthcare operations experience.
- Preferred: Acquisition integration experience.
- Preferred: EHR or healthcare software implementation experience.
- Preferred: Experience supporting founders or high-growth organizations.
- Preferred: PMP, MBA, or equivalent leadership experience.
Benefits
Comp & perks- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations leadershiphealthcare operationsbusiness operationsKPI managementprocess improvementacquisition integrationEHR implementationperformance metricscross-functional initiativessystems thinking
Soft Skills
communication skillsinfluencealignmentaccountabilityorganizational prioritiesconcise updatesinsightsrecommendations
Certifications
PMPMBA