Insight Service Group

Scheduling Coordinator

• Deliver professional and timely customer service from the initial request through completion of the scheduling process.
• Review referrals to ensure accuracy, completeness, and timeliness of information.
• Audit medical records to confirm inclusion of all necessary documentation, including treating physician details and relevant case data.
• Maintain effective, professional communication with clients and physicians.
• Coordinate and track scheduling tasks efficiently, managing multiple files simultaneously while ensuring accurate and up-to-date records.
• Leverage knowledge of medical specialties to appropriately assign cases and support peer review processes (preferred).
• Handle radiology and imaging files using platforms such as DICOM, CLINK, Box.com, or similar systems (preferred).

Liability Peers Scheduling Coordinator

General

• Obtain the requested materials and supply those back to the requesting party in a timely manner
• Data Entry
• Follow-up with providers (via phone, email, fax)
• Review of prepayment requests for accuracy and then inputting those into our system
• Answering status requests made by the client
• Processing rejections based on the client protocol
• Reviewing the requested materials for accuracy and supplying those in a final version to the requesting party

Liability Peers Scheduling Coordinator

Record Retrieval Specialist