Operations Coordinator
Inside Out Group
full-time
Posted on:
Location Type: Remote
Location: Colombia
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Salary
💰 $7 - $8 per hour
About the role
- Manage and organize the Founder’s email inbox and additional shared inboxes
- Flag urgent items, draft responses, and ensure no tasks fall through the cracks
- Coordinate meetings and manage the Founder’s calendar to protect high-value time
- Track weekly hours for manufacturing and shipping teams using Rippling
- Validate reported hours, follow up with team members, and assist with payroll preparation
- Build, document, and maintain SOPs and task lists inside Notion
- Consolidate weekly customer support tickets to identify trends, issues, and improvement areas
- Download and analyze data from multiple systems to create operational 'win/loss' and focus reports
- Act as the operational 'glue' between the Founder, marketing team, and manufacturing floor
- Serve as a liaison with the Spanish-speaking factory team for inventory updates and operational coordination
Requirements
- C1 ENGLISH LEVEL IS REQUIRED,THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT
- Native or near-native English (written and verbal)
- Conversational or fluent Spanish is highly preferred
- Strong proficiency in Notion or similar project management systems
- Experience with payroll or HRIS tools (Rippling strongly preferred)
- Comfortable creating and maintaining structured databases, files, and documentation
- AI-first mindset with experience using AI tools to automate repetitive tasks and improve workflows
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysispayroll preparationSOP documentationtask managementdatabase managementAI tools usagereport creationcustomer support analysishour tracking
Soft Skills
organizational skillscommunication skillsteam coordinationproblem-solvingattention to detail