Digital Account Manager
Insense | TikTok & Meta Partner
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇱 Chile
Visit company websiteJob Level
JuniorMid-Level
About the role
- Act as the main point of contact for clients, ensuring an outstanding experience from onboarding to campaign execution.
- Build strong, trust-based relationships with clients by understanding their objectives and consistently delivering value.
- Proactively address client concerns, solve challenges, and ensure high satisfaction and retention.
- Identify upsell & cross-sell opportunities, helping clients scale their influencer marketing efforts.
- Oversee the end-to-end execution of influencer campaigns, ensuring projects stay on track and exceed expectations.
- Coordinate with Influencer Marketing Managers to source and match creators to campaigns.
- Manage campaign timelines, budgets, and deliverables, ensuring smooth collaboration between internal teams and clients.
- Maintain clear and timely communication with clients and internal stakeholders.
- Guide brands in developing high-performing ad creative concepts for influencer marketing and paid social campaigns.
- Collaborate with Creative Strategists and Motion Designers to refine briefs and provide actionable feedback.
- Work closely with the Paid Media Specialist to ensure content is optimized for performance marketing objectives.
- Work with creators to ensure high-quality content production that meets brand guidelines.
- Coordinate with motion designers to ensure smooth post-production and final creative asset delivery.
- Provide structured feedback to creators and the production team to refine content.
Requirements
- 2+ years in account management, client success, or project management, ideally in an agency, influencer marketing, or digital marketing role.
- Strong digital marketing expertise, including influencer marketing, UGC, and paid social.
- Exceptional project management & organizational skills—able to handle multiple campaigns at once.
- Excellent client communication & relationship-building skills—proactive, empathetic, and solutions-driven.
- Comfortable working in a fast-paced, collaborative environment with cross-functional teams.
- Detail-oriented with a problem-solving mindset, ensuring campaigns run smoothly from start to finish.
- Bonus points: Experience working in a startup or fast-growing company.
- Familiarity with influencer marketing platforms or paid media strategies.
Benefits
- Forever remote role
- Work from anywhere
- Salary in USD commensurate with your experience and location
- + 15 days off + US holidays
- International exposure to global clients and employees in AMER + EMEA
- Professional growth opportunities - cultivate your knowledge in influencer marketing, e-commerce, and paid social
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementclient successproject managementdigital marketinginfluencer marketingUGCpaid socialcampaign executioncontent productionad creative concepts
Soft skills
relationship-buildingcommunicationorganizational skillsproblem-solvingdetail-orientedproactiveempatheticsolutions-drivencollaborativetime management