Digital Account Manager
Insense | TikTok & Meta Partner
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇴 Colombia
Visit company websiteJob Level
JuniorMid-Level
About the role
- Act as the main point of contact for clients, ensuring an outstanding experience from onboarding to campaign execution.
- Build strong, trust-based relationships with clients by understanding their objectives and consistently delivering value.
- Proactively address client concerns, solve challenges, and ensure high satisfaction and retention.
- Identify upsell & cross-sell opportunities, helping clients scale their influencer marketing efforts.
- Oversee the end-to-end execution of influencer campaigns, ensuring projects stay on track and exceed expectations.
- Coordinate with Influencer Marketing Managers to source and match creators to campaigns.
- Manage campaign timelines, budgets, and deliverables, ensuring smooth collaboration between internal teams and clients.
- Maintain clear and timely communication with clients and internal stakeholders.
- Guide brands in developing high-performing ad creative concepts for influencer marketing and paid social campaigns.
- Collaborate with Creative Strategists and Motion Designers to refine briefs and provide actionable feedback.
- Work closely with the Paid Media Specialist to ensure content is optimized for performance marketing objectives.
- Work with creators to ensure high-quality content production that meets brand guidelines.
- Coordinate with motion designers to ensure smooth post-production and final creative asset delivery.
- Provide structured feedback to creators and the production team to refine content.
Requirements
- 2+ years in account management, client success, or project management, ideally in an agency, influencer marketing, or digital marketing role.
- Strong digital marketing expertise, including influencer marketing, UGC, and paid social.
- Exceptional project management & organizational skills—able to handle multiple campaigns at once.
- Excellent client communication & relationship-building skills—proactive, empathetic, and solutions-driven.
- Comfortable working in a fast-paced, collaborative environment with cross-functional teams
- Detail-oriented with a problem-solving mindset, ensuring campaigns run smoothly from start to finish.
Benefits
- Forever remote role
- Work from anywhere
- Salary in USD commensurate with your experience and location
- + 15 days off + US holidays
- International exposure to global clients and employees in AMER + EMEA
- Professional growth opportunities - cultivate your knowledge in influencer marketing, e-commerce, and paid social
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
influencer marketingUGCpaid socialproject managementcampaign executionbudget managementcontent productionad creative developmentfeedback provision
Soft skills
client communicationrelationship buildingproblem solvingorganizational skillsdetail-orientedproactiveempatheticsolutions-drivencollaboration