Senior Manager, Customer Success
insightsoftware
Cloud
Implementation Success Manager
inquirED
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $84,600 - $103,400 per year
Job Level
JuniorMid-Level
About the role
- Ensure inquirED’s district partners experience the impact of inquirED’s products
- Renew and expand contracts by providing implementation services and monitoring partnership health
- Develop strategic implementation plans, conduct data analysis, and facilitate professional development sessions
- Thought-partner with district leaders, bringing solutions-oriented mindset to overcome barriers
- Manage a portfolio of partners across states and support sales team with new business
Requirements
- 2+ years experience driving systems-level change at the district level
- Experience designing and facilitating professional development for adults
- Ability to thrive in ambiguity
- Willingness and ability to travel
- Customer success experience preferred
Benefits
- Employee-covered health care and retirement match
- Flexible PTO and 12+ observed days off.
- Biannual company retreats and optional local meetups
- Technology package provided, plus an annual home office stipend
- Educational and development opportunities, monthly Brunch and Learns, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisimplementation servicescontract renewalstrategic planningprofessional development designfacilitation
Soft skills
solutions-oriented mindsetability to thrive in ambiguitycustomer successpartnership management
