Field Service Engineer – Yorkshire
InPost UK
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- A hands-on field-based role to repair our parcel lockers on client’s sites
- Diagnosing and repairing faults and malfunctions of parcel locker machines (APMs)
- Maintenance and modernisation of parcel locker machines
- Implementing hardware and software upgrades to enhance reliability and efficiency
- Processing and reporting on assigned repairs
- Quality control of work performed by internal employees and subcontractors
- Providing technical and substantive support to employees and subcontractors
- Participating in the development of solutions for new types of parcel locker machines
- Preparing and updating technical manuals and documentation
Requirements
- Similar experience in a Field service technical engineering role on electrical/mechanical equipment
- Proficient in the use of hand tools and diagnostic tools (multi-meter)
- Proficiency in diagnosing and repairing equipment
- Experience in software configuration and firmware updates
- Strong analytical and troubleshooting skills for resolving complex technical issues
- Excellent verbal and written communication skills
- Ability to provide technical training
- Ability to manage tasks efficiently
- High accuracy in quality control and documentation updates
- Experience working with diverse teams, including international subcontractors and internal staff
- Familiarity with parcel locker or similar systems and organisational IT tools
- Effective time management and responsible handling of tools and components.
Benefits
- Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
- Vitality Health Care
- Enhanced Parental Leave
- Volunteering Days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
diagnosing faultsrepairing equipmentsoftware configurationfirmware updatesquality controltechnical trainingmaintenancemodernisationanalytical skillstroubleshooting
Soft skills
verbal communicationwritten communicationtask managementtime managementteam collaborationattention to detailproblem-solvingsupport provisiontraining abilityefficiency