Veterinary Client Service Representative
Innovetive Petcare
Client Service Representative
Innovetive Petcare
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Requirements
- High school diploma
- Weekend availability as needed
- Veterinary customer service preferred but not required
- Must be able to lift 30-50 pounds
- Bilingual (English/Spanish) with the ability to interpret and translate medical terminology
