Client Service Specialist – Personal Lines
Relation Insurance Services
Client Service Representative
Innovetive Petcare
full-time
Posted on:
Location: Louisiana • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- North Airline Animal Hospital is now hiring for a full-time Veterinary Client Service Representative (CSR) to join our team!
- The CSR at North Airline Animal Hospital is the client’s first contact when calling or visiting our hospital, and as such represents the professional image of this hospital to our trusted and valued clients. Each and every, day we strive to exceed expectations and sweep each of our new and old clients off their feet with our fantastic customer service and individualized veterinary care. Our goal is to provide the best possible veterinary care while focusing on our client/patient relationships.
- Provide friendly, quality customer service to patients and clients
- Process invoices
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
Requirements
- High school diploma
- Weekend availability as needed
- Must be able to lift 30-50 pounds
- 2+ years of veterinary experience required
