Ingram Micro

Account Representative, SMB

Ingram Micro

full-time

Posted on:

Location Type: Hybrid

Location: Williamsville • Arizona • New York • United States

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Salary

💰 $44,500 - $75,600 per year

About the role

  • Manage a portfolio of approximately 125 reseller accounts (mix of new and established)
  • Build strong relationships and act as a primary point of contact and escalation
  • Identify opportunities to grow revenue, increase margin, and expand product adoption
  • Drive day-to-day sales activity including quoting, follow-ups, and closing opportunities
  • Proactively engage customers to uncover new business needs and position solutions
  • Partner cross-functionally with internal teams and vendors to deliver results
  • Prioritize effectively in a high-volume, fast-paced environment
  • Set clear expectations with customers and follow through with urgency and accuracy

Requirements

  • 2+ years of sales or customer service experience (any industry) OR 1+ year of experience in technology, distribution, or related field
  • High school diploma or equivalent required (Bachelor’s degree preferred)
  • Basic proficiency in Microsoft Excel and Word
Benefits
  • Healthcare benefits
  • Paid time off
  • Parental leave
  • 401(k) plan and company match
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Wellbeing benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecustomer service experiencequotingfollow-upsclosing opportunitiesrevenue growthmargin increaseproduct adoption
Soft Skills
relationship buildingcommunicationprioritizationurgencyaccuracycross-functional collaborationproblem-solving