SAP IBP Solution Architect – Principal
Clarkston Consulting
Technical Solutions Engineer
Ingram Micro
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteSalary
💰 $85,500 - $136,800 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Primary Focus: Solution Design — develop a detailed solution design that includes all necessary components and recommended IBM products and services
- Collaborate with sales, partners, and end-clients to gather and analyze customer requirements, including security, budgetary constraints, and time-to-implement
- Identify and evaluate solution options that meet customer requirements
- Develop detailed solution designs and present them to partners; be a resource for partners to present to end-users when necessary
- KPIs: number of designs built; number of customer engagements (consult, training)
- SLAs: accuracy of designs; percent of on-time delivery and response; percent of customer satisfaction
- May enable TSS associates to grow technology sales while maintaining vendor relations to drive focused results
Requirements
- Formal college education or 3-5 years' experience with technology products preferred
- Foundational understanding of technical information
- Effective communication with multiple levels of customers
- Ability to follow direction and take initiative as required
- Ability to work as a member of a team and take constructive criticism as an opportunity to improve
- Ability to drive results as an individual contributor and assist others to achieve results
- General proficiency with various tools, systems, and procedures required to accomplish the job
- May need to consult with Senior/Specialist staff members on some technical issues
- A four-year college degree (or additional experience in a related field) and 3 years IBM experience including a minimum 1-year position specific experience
- Must be prepared to pass a drug test and a pre-employment (post offer) background check
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