InfuSystem

Customer Care Coordinator

InfuSystem

full-time

Posted on:

Location Type: Hybrid

Location: Rochester Hills • Missouri • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • The Customer Care Coordinator is responsible for servicing assigned customer accounts.
  • Maintain existing customer files.
  • Process customer orders and set up new customers in our systems.
  • Monitor usage of supplies and other consumables.
  • Communicate with field representative(s) on a daily basis.
  • Handle customer complaints and produce reports.
  • Answer phones as required and perform other duties as assigned.

Requirements

  • Associates degree (AA) related field; or equivalent combination of education and experience.
  • Have medical terminology knowledge/background.
Benefits
  • Health plan options that include an employer contribution
  • Health Savings Account
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • Dental and Vision premiums covered by InfuSystem
  • 401(k) with a specified Company Match
  • Life Insurance, STD & LTD
  • Employee Stock Purchase Program
  • Tuition Assistance
  • Generous Paid Time Off plan
  • Paid Parental Leave
  • Employee Assistance Program
  • Competitive Pay
  • Direct Deposit
  • Employee Referral Bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicecommunicationproblem-solvingreporting
Certifications
Associates degree (AA)