Infosys

Technology Transformation Manager

Infosys

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

SeniorLead

Tech Stack

CloudCyber SecurityITSMServiceNow

About the role

  • Coordinate and manage large-scale IT transformation programs across complex, multinational environments.
  • Drive execution excellence within the Execution & Value Realization subgroup, ensuring measurable outcomes and value generation.
  • Provide deep technical leadership in one or more domains: Cloud & Infrastructure, Cyber Security & Resilience, Digital Operations, ITSM, SIAM, ServiceNow, Data & Analytics.
  • Design and implement IT Operating Models, governance structures, and cross-functional delivery frameworks.
  • Identify automation and optimization opportunities and translate them into IT business cases with clear ROI
  • Demonstrate thought leadership across the strategy-to-delivery lifecycle, influencing stakeholders and shaping transformation roadmaps.
  • Assess value potential, cost drivers, and performance metrics of IT transformations; develop KPIs, value frameworks, and benefit realization plans.
  • Work closely with offshore and nearshore teams to ensure efficiency, delivery quality, and proper knowledge transfer.
  • Collaborate with enterprise platform teams (e.g., ServiceNow, Adobe, Salesforce, SAP) to drive end-to-end transformation outcomes.
  • Engage with senior client stakeholders and act as a trusted advisor throughout the transformation journey.

Requirements

  • Minimum of 7 years of experience in IT consulting with a proven track record in technology transformation initiatives.
  • Strong understanding of enterprise technology landscapes and architecture concepts.
  • Hands-on experience with Agile and/or Scaled Agile frameworks.
  • Demonstrated ability to design IT Operating Models and governance structures.
  • Strong analytical capabilities in evaluating automation potential, optimization levers, and IT business cases
  • Operational experience in integration of AI usecases to optimize business / it processes (utilizing ML, GenAI and LLMs)
  • Experience collaborating with distributed delivery models, including offshore and nearshore teams.
  • Excellent leadership, team management, and stakeholder communication skills.
  • High level of proficiency in English
  • Bachelor’s or master’s degree in computer science, Information Systems, Engineering, Business, or a related field.
  • **Qualifications Preferred**
  • Experience with enterprise platforms such as ServiceNow, Adobe Experience Cloud, Salesforce, and SAP from a transformation and integration perspective.
  • Experience on Mergers Acquisitions respectively Carve Out scenarios
  • Background in defining value‑realization frameworks, cost models, or mid‑/long‑term technology investment strategies.
  • Certifications in Agile, SAFe, ITIL, or cloud/security technologies.
  • KPI / SLA definition and monitoring
  • Proven experience in advisory roles involving senior client stakeholders or C‑level audiences.
  • Experience in shaping large‑scale, multi‑year transformation roadmaps.
  • Prior involvement in transformation programs using hybrid delivery models (onsite/offshore/nearshore).
Benefits
  • As part of our “Technology Transformation” practice, you will join a highly integrated ecosystem of expertise structured into seven core capability groups, ranging from Enterprise Strategy & Architecture to Execution and Value Realization. Our framework ensures that platforms, data, cloud, and security operate as one coherent system to make complex digital transformations both executable and resilient. You will collaborate across specialized domains such as Cyber & Resilience, Cloud & infrastructure and Data & Analytics to build the high-performing technical foundations that drive sustainable business value. By modernizing legacy estates in Digital Ops or unifying operations via ServiceNow, you will be key to delivering the speed, reliability, and measurable success our clients depend on.
  • **About Infosys Consulting **
  • Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.
  • Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, **Equity **and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page.__
  • Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.
  • We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We’d love to hear from you.... **Apply today!**
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT transformationCloud & InfrastructureCyber SecurityDigital OperationsITSMSIAMServiceNowData & AnalyticsAgileKPI definition
Soft Skills
leadershipteam managementstakeholder communicationanalytical capabilitiesthought leadershipcollaborationinfluencingknowledge transferexecution excellencetrust advisor
Certifications
AgileSAFeITILcloud technologiessecurity technologies