Sr. Business Process Manager
Docusign
CloudOracleRPAServiceNow
HR Transformation, HR Cloud Advisory Consultant
Infosys
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudOracleServiceNow
About the role
- End-to-end delivery of HCM cloud transformation projects
- Collaborate with stakeholders across business functions to define requirements and align with strategic goals
- Provide expert guidance on HCM cloud capabilities, configuration, and best practices
- Drive continuous improvement and innovation in HR processes through reimagined design and latest technology
- Manage large cloud HCM transformations for global, complex organisations across multiple countries and module rollouts
- Design HR IT landscape; lead HR Cloud vendor selection and readiness assessments
- Design HR Cloud operations & support models
- Deliver HR TOM and experience-driven HR process design including AI accelerators
- Provide HR Cloud-based workforce transformation advisory (talent marketplace, skill-based org design, learning agility, upskilling/reskilling)
- Facilitate HR workshops and craft insightful presentations with actionable recommendations
- Contribute to practice development and pre-sales activities (service offerings, proposals, go-to-market)
- Lead teams and foster continuous learning and growth
Requirements
- Robust consulting background or business/corporate experience in HR (IT) Transformation and HR Cloud Advisory
- Proven track record in delivering HCM cloud transformation programmes (minimum 5-6 years for Senior Consultants; 8-10 years for Principals)
- Broad business skill set including stakeholder management, problem-solving, and resilience
- Experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
- Excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency)
- Project-related mobility / willingness to travel
- Domain expertise in HR employee lifecycle (Hire-to-Retire), HR process design, creation of formal process documentation and detailed process maps
- Translation of employee experience needs into business requirements to drive digital and AI-empowered HR platform deployments
- Knowledge and experience implementing Oracle HCM Cloud
- Knowledge of HR Ticketing / Workflow Management Tools (e.g., ServiceNow HRSD, Salesforce)
- Managing vendor relationships and technology selection processes
- In-depth knowledge and ability to design and optimize HR Operating Models (HR TOM)
- Ability to conduct HR & HR IT workshops and produce recommendation reports, thought leadership and transformation roadmaps
- Strong facilitation, communication, and problem-solving abilities
- Ability to lead project teams and mentor junior consultants
- Demonstrable experience in developing proposals and offerings (internal or external)
- Contribution to practice development, including go-to-market strategies
- Experience in agile and waterfall delivery methodologies
- Relevant certifications in HCM platforms preferred
- Practical knowledge of AI, GenAI and automation tools transforming HR processes
- Expertise in managing complex and multi-regional projects
