Collaborate with sales and product management teams to understand customer requirements and business objectives
Design customized technical solutions that meet customer needs and align with company capabilities and product offerings
Develop solution architectures, diagrams, and technical documentation to communicate design specifications and requirements effectively
Configure, customize, and deploy technical solutions, leveraging company products, APIs, and third-party integrations as needed
Conduct solution demonstrations, proof-of-concepts, and pilot projects to showcase functionality and validate solution feasibility
Collaborate with software development teams to ensure seamless integration of customizations and enhancements
Serve as a technical advisor and subject matter expert, providing guidance and support to customers throughout the solution lifecycle
Conduct technical workshops, training sessions, and knowledge transfer sessions to empower customers to maximize the value of their solutions
Troubleshoot technical issues, identify root causes, and implement effective solutions to resolve customer challenges
Stay abreast of industry trends, emerging technologies, and best practices to continuously enhance solution offerings and capabilities
Understand the advertising marketplace in terms of data collaboration and ad tech/mar tech
Provide feedback to product management and development teams to inform roadmap prioritization and feature enhancements
Contribute to the development and documentation of internal processes, tools, and methodologies to streamline solution delivery and support
Understand and comply with InfoSum’s security and privacy policies, and be attentive to information security at all times in the performance of duties for InfoSum

Requirements

3-5 years of experience in solutions engineering, technical consulting, or a related position within the ad-tech, mar-tech, or data technology space
Expert knowledge of solutions engineering and associated departmental operational excellence
Strong knowledge of sales and post-sale practices
Experience in a query language (SQL preferred)
Experience in a scripting language such as Python
Experience in ETL operations with expertise in at least one of these: GCP, Snowflake, AWS, Azure, Databricks
Analytical mindset
Process-oriented
Ability to function and succeed in ambiguous and high-stakes environments
Persuasion, consensus building, and negotiation
Excellent communication skills and ability to present
Ability to establish credibility, trust, and collaborate across teams
Understanding of key value and revenue drivers
Empathy for customers and strong adherence to quality
Understanding of Advertising technology and its impact in a commercial marketing/advertising/paid media space

Benefits

Competitive commercial bonus plan
Up to $130k base salary (based on experience)
Healthcare benefits
401k
Mental wellbeing and support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

solutions engineeringtechnical consultingSQLPythonETL operationsGCPSnowflakeAWSAzureDatabricks

Soft Skills

analytical mindsetprocess-orientedpersuasionconsensus buildingnegotiationexcellent communicationcredibilitytrustcollaborationempathy