Infopro Learning, Inc

Education Services Program Manager

Infopro Learning, Inc

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

VMware

About the role

  • Manage both existing and new educational/training programs involving third-party delivery partners
  • Coordinate scheduling of classes and events across multiple stakeholders
  • Provide course and learner administration as directed by program requirements
  • Support program lifecycle management from inception to delivery
  • Build and maintain relationships with external training partners who resell or customize VMware training content
  • Coordinate with partner organizations to ensure program alignment and quality delivery
  • Work cross-functionally to support various leaders and stakeholders
  • Provide exemplary customer support via email and occasional phone calls
  • Handle learner administration and course management activities
  • Ensure smooth communication flow between all parties involved
  • Work with curriculum teams to align program educational goals
  • Support e-learning content development initiatives
  • Ensure SCORM 1.2 compliance and standards adherence
  • Functionally report to management and administratively to Infopro's Project Manager
  • Manage global corporate training programs, partner with vendors, support learners, and drive enterprise learning success

Requirements

  • 3-5 years minimum experience in project management, preferably within Learning & Development domain
  • Proven experience in managing educational or training programs with third-party delivery partners
  • 2+ years’ hands-on experience with Learning Management Systems, preferably Cornerstone OnDemand (Nice to Have)
  • Experience with e-learning content development and SCORM 1.2 standards (Nice to Have)
  • Proficiency in MS Office Suite
  • Understanding of LMS administration (nice to have)
  • Knowledge of how educational content is structured and delivered
  • Understanding of education business operations, including revenue models and training delivery lifecycle
  • Commercial experience in the education/training sector preferred
  • Strong communication and cross-functional coordination abilities
  • Ability to work across multiple teams and stakeholders
  • Excellent customer service orientation
  • Self-motivated individual contributor capable of working independently
  • VMware product knowledge (Nice to Have)
  • Experience with curriculum and content development
  • Previous experience working with global teams across time zones
  • Must be India-based (Open to India-based candidates only)
  • Able to work IST hours with some overlap to US EST