Pre-Sales Systems Engineer
Pure Storage
LinuxNFSSFDCUnixVMware
Systems Administrator
Industrial Color
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $70,000 - $85,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSCloudFirewallsLinuxMacOSNFS
About the role
- Oversee and advance the technology backbone of advertising and creative production studios; ensure teams remain connected, secure, and productive
- Administer and monitor multi-site networks including firewalls, Dell/Meraki/Arista/UniFi switches, and wireless access points
- Handle daily IT operations and ticket management through Freshdesk/Freshservice
- Maintain and optimize enterprise storage and server systems (Isilon SmartPools, Synology) for consistent performance and uptime
- Manage employee onboarding and offboarding and support studio-critical applications (Google Workspace, Slack, Adobe Creative Cloud, Capture One)
- Administer shared storage access (SMB/NFS/AFP), enforce permissions, and resolve workflow issues across macOS, Windows, and Linux platforms
- Manage core SaaS and cloud platforms including Google Workspace, Slack, Freshservice, Addigy MDM, and Adobe licensing
- Provide responsive support to studio, production, and creative teams and partner with artists, retouchers, producers, and finance teams
- Document procedures, train staff on new tools, and communicate clearly with technical and non-technical stakeholders
- Serve as a bridge between creative production and IT; client-facing with internal and potential external clients
Requirements
- 3+ years of experience in IT systems and network administration
- Expertise in administering and maintaining networking and storage systems (Isilon, Synology, NAS/SAN)
- Experience managing macOS and Windows environments, including MDM tools (Addigy, Intune)
- Excellent customer service orientation
- Experience with cloud platforms such as AWS S3 or Google Cloud (preferred)
- Familiarity with emerging Creative AI tools and technologies (preferred)
- Experience supporting creative production teams including practical knowledge of professional production equipment and software (preferred)
