Independent Reserve

Account Executive

• Proactively email and call high-value customers who sign up on the platform
• Help onboard new users by answering product and process questions
• Act as a liaison between customers and the support team to ensure a smooth experience
• Maintain accurate and timely CRM records in HubSpot
• Manage your time effectively to reach out to new clients efficiently each day
• Deliver clear, helpful written communication with strong attention to detail
• Speak confidently and professionally with clients over the phone
• Report to the GM of bitcoin.com.au in a full-time in-office capacity

Relationship and Sales Executive

Business Development Rep

• Develop and execute comprehensive sales strategy aligning with business goals
• Identify and target new business leads and sales opportunities; establish relationships and negotiate terms to onboard new clients
• Manage a sales pipeline of high-value opportunities
• Collaborate with OTC Desk, Marketing, Compliance, and Support Team to ensure onboarding, activation, and retention of clients
• Stay current with industry trends, competitive landscape, and regulatory requirements
• Use data and analytics to track and report on sales performance and make strategic recommendations
• Participate in group presentations, webinars, and industry networking events
• Follow up on and manage inbound enquiries
• Onboard customers onto the OTC trading desk while observing regulatory obligations
• Explore business growth avenues through social media and lead-generation channels with Marketing support

Relationship and Sales Executive

Sales and Business Development Manager