Behavioral Health Case Manager
Independent Health
full-time
Posted on:
Location Type: Hybrid
Location: Buffalo • New York • United States
Visit company websiteExplore more
Salary
💰 $34 - $38 per hour
About the role
- Managing behavioral health benefits through the administration of quality improvement functions
- Develop a plan of care based upon providers of care clinical assessments and patients
- Identify eligible insured individuals from available data set(s)
- Conduct assessments to identify individual needs and develop person centered care plans
- Monitor and evaluate effectiveness of care plan and modify plan as needed
- Coordinate with internal and external resources to meet identified needs of the members
- Collaborate with other departments for specific BH related case review, product/benefit development, claims, servicing and network as directed
- Assist with the preparation of the annual program evaluations and Work Plans for the BH CM Programs
Requirements
- Licensed master’s social worker (LMSW), master’s in social work (MSW), licensed mental health counselor (LMHC), licensed professional counselor (LPC), licensed family or marriage therapist (LMFT) or active registered nurse (RN) in NYS required
- Certified Case Manager (CCM) required
- Two (2) years of experience in a behavioral health clinical and/or care coordination setting required
- Experience in health coaching and motivational interviewing techniques
- Excellent knowledge base of community resources and roles of various community agencies
- Ability to use MS Excel or Access for data collection and analyze data, assess outcome measurements, and intervene appropriately preferred
- Excellent interpersonal, written, and verbal communication skills
- Proficient computer and Windows skills required, including MS Office
Benefits
- Full range of benefits
- Generous paid time off
- Scorecard incentive
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
behavioral health managementcare plan developmentclinical assessmentsdata analysishealth coachingmotivational interviewingoutcome measurementcare coordinationquality improvementprogram evaluation
Soft Skills
interpersonal communicationwritten communicationverbal communicationcollaborationorganizational skillsproblem-solvingadaptabilityteamworkleadershipcustomer service
Certifications
Licensed Master’s Social Worker (LMSW)Master’s in Social Work (MSW)Licensed Mental Health Counselor (LMHC)Licensed Professional Counselor (LPC)Licensed Family or Marriage Therapist (LMFT)Active Registered Nurse (RN)Certified Case Manager (CCM)