Independent Health

Manager

• Responsible for helping members achieve a level of well-being
• Perform telephonic outreach to members, physicians, or other care givers
• Develop a plan of care for the member who needs CM services
• Perform case management functions using a member-centric, collaborative process
• Apply assessment, planning, facilitation, care coordination, evaluation and advocacy
• Measure and report outcomes that demonstrate the efficacy, quality, and cost-effectiveness of case management interventions
• Facilitate communication and coordination between members of the healthcare team

Case Manager

Security Operations

• Supports security, safety and protection efforts for Independent Health associates, guests, visitors, members and properties
• Responsible for 24x7 monitoring, reporting and response associated with Physical Security initiatives at the main campus, affiliate, and Medicare Information Center locations
• Includes oversight of access controls, alarms, CCTV, and accurate and timely notification of events impacting physical security and/or facilities to the appropriate IH team member
• Daily monitoring of security cameras and campus site/buildings
• Physical security liaison to IHA & IHC associates
• Support of IHA & IHC departmental needs including escort
• Familiarity and response to campus emergency and security incidents/events including 911 calls
• Maintenance and preparation of daily reports, logs and incident reports as required
• Answer alarms and investigate disturbances, coordinating with Facilities managers as appropriate
• Report unlawful activities such as theft or vandalism to law enforcement officers for further actions
• Coordinate with guard force to include but not limited to, assessing; validating routine patrol rounds are conducted within the assigned premises; ensuring daily reports, logs and incident reports are completed by the security guard force

Security Operations Center Officer

Actuary

• Support both the Actuarial Services and Underwriting departments.
• Provide a full scope of actuarial and statistical analyses, on a project-specific basis.
• Perform functions under the direct supervision of the Director of Actuarial Services & Underwriting.
• Provide a full scope of underwriting risk analyses, for both renewal and new large group business.
• Work with Finance to provide reports for various financial statement items.
• Assist in the development and implementation of process improvements.

Case Manager

Security Operations Center Officer

Actuarial Analyst/Underwriter – Associate