inBeat Agency

Bilingual Account Manager, French/English

inBeat Agency

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Onboarding: taking care of onboarding the client: from the moment he signs the contract, you will be responsible for onboarding him into our ecosystem. This means collecting the accesses, making sure to interview the client and collect as much information as possible about the goals, the challenges, the small but important details about the business, etc.
  • Communication: making sure the client is informed at every step of the project. Answering the client’s requests via phone, SMS, Slack, and email. Answering promptly any client complaint.
  • Bridging: be the bridge between the project manager (PM) and the client
  • Reporting: explaining the results and collecting the client’s feedback.
  • Upselling: exploring new opportunities with the client for him to sign on for some additional service or add-ons.

Requirements

  • 4+ years in Account Management, Client Services, or Sales within marketing environments
  • Strong knowledge and experience in Meta Ads, Google Ads, and SEO strategies
  • Native-level of English and French
  • Proven ability to manage client relationships
  • Excellent communication skills
  • Ability to work EST hours
Benefits
  • Fully remote, but you need East American timezone (EST) availability
  • Competitive base salary
  • Unlimited vacation (Fair usage policy applies)
  • Growth opportunities within the agency
  • Work with worldwide innovative brands.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Meta AdsGoogle AdsSEO strategies
Soft Skills
client relationship managementcommunicationproblem-solvingreportingupselling