Full-stack Engineer

• Collaborate with cross-functional teams to design, develop, and maintain Java-based applications and services deployed on AWS.
• Design, develop, test, implement and deploy new software, as well as maintaining existing software.
• Configure, execute, and manage GitLab CI/CD pipelines across staging and production environments.
• Ensure deployments are consistent, reliable, and compliant with best practices in cloud infrastructure.
• Partner with development, QA, and customer success teams to align deployment requirements, customer-specific needs, and release timelines.
• Provide deployment support during customer onboarding and release rollouts.
• Communicate effectively with technical and non-technical stakeholders to keep them informed of deployment status, issues, and resolutions.
• Participate in agile ceremonies and contribute to sprint planning, retrospectives, and continuous delivery goals.
• Stay up to date with the latest AWS services, DevOps practices, and CI/CD advancements.

Software Developer

Solutions Engineer

• Partner with Account Management team to identify upsell opportunities and demonstrate advanced product features to existing customers
• Support Sales team by providing technical expertise during prospect engagements and answering complex technical questions
• Conduct technical discovery sessions to understand customer requirements and architect appropriate solutions
• Translate complex technical concepts including API functionality, integration methods, and system architecture for non-technical audiences

Technical Solutions Manager

• Partner with Account Management team to identify upsell opportunities and demonstrate advanced product features to existing customers
• Support Sales team by providing technical expertise during prospect engagements and answering complex technical questions
• Conduct technical discovery sessions to understand customer requirements and architect appropriate solutions
• Ensure requirements are appropriately documented and handed over accurately to delivery teams
• Translate complex technical concepts including API functionality, integration methods, and system architecture for non-technical audiences
• Educate customers on product capabilities, best practices, and implementation strategies
• Create and deliver technical presentations to diverse stakeholder groups, from developers to C-level executives
• Train internal sales and account management teams on product technical aspects and competitive differentiators
• Own and maintain all customer-facing product documentation, ensuring accuracy and clarity
• Develop comprehensive integration guides, API documentation, and technical implementation resources
• Create and update technical FAQs, troubleshooting guides, and best practice documentation
• Provide technical guidance on API integrations, data flows, and system architectures
• Collaborate with Engineering team to address complex technical requirements and custom solutions
• Support customer technical teams during implementation and integration phases
• Troubleshoot technical issues and coordinate resolution with appropriate internal teams
• Gather and synthesize customer technical feedback and feature requests
• Collaborate with Product team to influence roadmap based on customer needs
• Identify common integration challenges and work with Engineering to develop solutions
• Monitor competitive landscape and provide technical competitive analysis

• The Associate Software Engineer will play a critical role in ensuring smooth, secure, and reliable deployments of customer-specific solutions on AWS infrastructure
• This role involves configuring and managing CI/CD pipelines, building reusable automation scripts, troubleshooting deployment issues, and collaborating closely with development, QA, and customer success teams
• The engineer will be expected to continuously learn, adapt, and contribute to improving deployment processes, automation, and overall customer experience