General Manager

Imprint

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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Salary

💰 $200,000 - $250,000 per year

About the role

  • Cultivate and maintain strong relationships with key stakeholders at our partner brand, including senior executives, marketing teams, and operational leaders
  • Collaborate with our partners to develop and execute a strategic vision for the credit card program, aligning with their business objectives
  • Develop and implement strategies to drive the acquisition of new credit card customers while maximizing the value of existing cardholders
  • Monitor and analyze program performance, identify growth opportunities, and develop action plans to achieve program goals
  • Collaborate with the brand's marketing team to create effective promotional campaigns and marketing initiatives to increase cardholder engagement and usage
  • Lead annual and quarterly planning, budgeting, and forecasting processes to ensure the successful delivery of program goals
  • Analyze market trends and the competitive landscape to identify opportunities for product enhancements and promotions
  • Partner internally with the compliance team to ensure that the Credit Card programs adhere to all regulatory and compliance requirements
  • Implement risk management strategies to safeguard the program's financial health and minimize potential issues
  • Generate regular reports on program performance and provide insights and recommendations to senior management
  • Conduct in-depth data analysis to identify trends, customer behaviors, and areas for improvement
  • Work closely with cross-functional teams within Imprint Payments, including product, risk, compliance, customer service, and finance, to support the success of the Credit Card program

Requirements

  • 6+ years of relevant program and relationship management, operations, and marketing experience in financial services; experience in a co-brand credit card environment is preferred but not required. Experience in eCommerce and/or Sportsbook is also a plus.
  • Proven ability to play a client services role with demonstrated ability to marry the goals of two brands to drive mutual growth
  • Exceptional project management skills with the ability to handle multiple priorities and initiatives and execute flawlessly
  • Strong business acumen - track record of owning and managing P&Ls, with the ability to leverage data and insight to inform decision-making
  • Budgeting and planning - experience allocating marketing budgets, forecasting account growth, and leading annual and quarterly planning processes
  • Strong communication skills, with the ability to present in front of large audiences including executive stakeholders
  • Balance of creativity and analysis – the ability to turn data & insights into action
  • Experience leading cross-functional projects, with high attention to detail
  • Collaborative mindset - has a problem-solving approach with a can-do attitude
  • Excellent presentation and data organization skills. Proficiency in Google Workspace (e.g. Gmail, Docs, Sheets, Slides, Drive) a plus
Benefits
  • Competitive compensation and equity packages
  • Leading configured work computers of your choice
  • Flexible paid time off
  • Fully covered, high-quality healthcare, including fully covered dependent coverage
  • Additional health coverage includes access to One Medical and the option to enroll in an FSA
  • 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
  • Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementrelationship managementoperations managementmarketing strategydata analysisbudgetingforecastingrisk managementP&L managementproject management
Soft Skills
communicationcollaborationproblem-solvingcreativityattention to detailclient servicesstrategic visionpresentation skillsorganizational skillsmulti-tasking