impact.com

Analyst

• Conduct comprehensive market pricing and analysis by benchmarking jobs against external survey data (such as Radford and Mercer) and internal frameworks to ensure market competitiveness and define competitive salary ranges.
• Manage and execute the complete annual compensation review cycle, including salary increases, bonus payouts, and equity awards, from data preparation and system readiness to manager support and employee communication.
• Perform in-depth job evaluations for new and existing roles, including analysis of job descriptions and assigning them to the appropriate level in our job architecture to ensure internal equity.
• Develop sophisticated cost models to analyze the financial impact of proposed compensation adjustments, new hire offers, and potential changes to compensation structures or incentive plans.
• Act as a key partner in the design, administration, and communication of various variable incentive plans, ensuring that calculations are accurate and payments are delivered on time.
• Participate in and submit data to third-party compensation surveys to ensure our market data remains current and relevant.
• Prepare and deliver reports and dashboards on key compensation metrics to People leadership and business managers, providing actionable insights.
• Support the day-to-day plan oversight of all U.S. and global benefits programs, including health (medical, dental, vision), life and disability insurance, retirement plans (401k, pension), and wellness initiatives.
• Partner with benefits vendors and brokers to ensure a high level of service, troubleshoot claim and eligibility issues, and manage data integrations.
• Lead the planning and execution of the annual open enrollment process, including developing communication materials, hosting employee information sessions, and ensuring accurate system configuration and data transfer.
• Oversee leave of absence administration in partnership with our third-party administrator, providing guidance to employees and managers on policies and processes for FMLA, disability, and other leave types.
• Ensure all benefits programs comply with regulatory requirements (e.g., ERISA, COBRA, HIPAA) by assisting with required notices, reporting (e.g., 5500s), and audits.
• Continuously review and benchmark our benefits offerings to identify opportunities for improvement and ensure they remain competitive and aligned with employee needs and company culture.

Total Rewards Analyst

Manager

• Lead the strategic design and ongoing administration of our global compensation framework, including salary structures and bonus plans, ensuring they are competitive and drive desired business outcomes.
• Own and manage the end-to-end global compensation planning cycles, including developing project plans, creating budgets, providing robust analytics and recommendations to leadership, and ensuring flawless execution.
• Evolve and maintain our global job architecture and evaluation methodology to ensure internal equity, support career progression, and align with our organizational structure.
• Partner with People Leadership and Finance to model the financial impact of compensation programs and provide strategic insights for budget planning and long-range forecasting.
• Serve as the company’s subject matter expert on all compensation matters, providing consultative guidance to HR business partners and business leaders on complex offer scenarios, promotions, and organizational design.
• Oversee the company's participation in compensation surveys and analyze market data to ensure our programs remain competitive and responsive to market trends.
• Direct the strategy, design, and administration of all U.S. and global employee benefits programs, including health, welfare, retirement (401k), and wellness initiatives, to ensure they meet the needs of our diverse workforce.
• Manage relationships with benefits brokers, vendors, and administrators, driving for the highest level of service, negotiating contracts, and ensuring optimal plan performance.
• Lead the annual benefits renewal and open enrollment process, from strategic plan design and cost analysis to developing employee-centric communication campaigns.
• Provide expert oversight of leave-of-absence, disability, and workers' compensation programs, ensuring compliance and a supportive experience for our employees.
• Ensure all reward programs are compliant with global regulations (e.g., ERISA, COBRA, HIPAA, pay equity laws), leading efforts in non-discrimination testing, audits, and required filings.
• Serve as a strategic advisor and escalation point for complex employee benefits issues, ensuring timely and empathetic resolution.
• Provide mentorship, guidance, and career development to the Total Rewards team, fostering an environment of continuous learning and high performance.
• Create and present materials on compensation and benefits strategy for the executive team and Board of Directors as needed.

Total Rewards Analyst

Total Rewards Manager