IMPACT BRANDS

Outbound Sales Agent

IMPACT BRANDS

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Salary

💰 $500 - $700 per month

Job Level

Mid-LevelSenior

About the role

  • Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
  • Clarify information and provide recommendations and solutions to customers via telephone calls
  • Build positive work relationships with customers to enhance the image and public perception of a company
  • Strive to improve customer satisfaction through excellent customer service
  • Place outbound calls to customers to promote new products and services
  • Complete call notes and call reports as necessary and update them in the database
  • Obtain and evaluate all relevant data to handle complaints and inquiries
  • Keep a high level of knowledge about existing products and services
  • And other tasks

Requirements

  • Previous experience in B2C Sales, including managing outbound and cold call functions
  • Medical or healthcare industry experience would be considered a plus
  • Strong phone presence with exemplary customer service and sales skills
  • Excellent communication skills with active listening
  • Customer focus and adaptability to different personality types
  • Strong problem-solving and excellent interpersonal skills
  • Ability to multi-task, set priorities, and manage time effectively
  • Ability to handle stressful situations appropriately
  • Excellent written and verbal English language skills
  • Proficient in relevant computer applications
Benefits
  • Welcome Gift. Experience a warm welcome with our exclusive present designed just for you.
  • Remote work. Unlock the freedom to work from anywhere with our location-based remote work perk.
  • More free time. Enjoy 15+ Working Days of Holidays to recharge and relax from work.
  • Internet subsidy. To ensure seamless communication and access to remote work we will assist you with an additional budget for high-speed internet.
  • Health and wellness budget. We value your well-being - investment in your health is not just encouraged but actively supported.
  • Birthday Gift. Celebrate your special day with additional time-off.
  • Team spirit. Enjoy regular team-building activities and engaging online events.
  • Professional growth. Exceptional performance is recognized and rewarded, offering opportunities for career advancement based on your contributions to our success.
  • Volunteering. Embrace the opportunity to dedicate 2 paid days each year towards personal growth and community impact.
  • Permanent contract. Enjoy stability with long-term growth opportunities.
  • Global flatwork culture. The chance to influence the company right from the start and foster collaboration across borders.
  • A whole bunch of other benefits.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2C Salesoutbound salescold callingcustomer serviceproblem-solvingmulti-taskingtime managementdata evaluationcall reportingproduct knowledge
Soft skills
communicationactive listeningcustomer focusadaptabilityinterpersonal skillsstress managementrelationship buildingprioritizationsales skillscustomer satisfaction
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