ImmigrationJobs

Global Practice Manager, Business Immigration

ImmigrationJobs

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $80,000 - $100,000 per year

Job Level

Mid-LevelSenior

About the role

  • Oversee global casework using technology and ensure efficient, accurate processes
  • Assist in client account management, onboarding, and supervise ongoing protocol
  • Maintain accuracy for high volume, rapid turnover cases and monitor SLAs
  • Handle VIP or complex global cases as needed
  • Flex hours to accommodate client and destination country time zones
  • Prepare and deliver client presentations, including quarterly and annual reviews
  • Manage team workload distribution, case flow, team dynamics, and meet SLAs and billing targets
  • Train, supervise, and mentor case managers and assistants; perform reviews of their work
  • Monitor reports, dashboards and case correspondence to ensure SLAs
  • Maintain advanced understanding of global immigration legal requirements and update knowledge resources
  • Collaborate in vetting, engaging, and training new local advisors
  • Support the Global Practice headquartered in Petoskey, Michigan; remote applicants considered, expected to work Eastern Time hours.

Requirements

  • Bachelor’s degree with strong academic record
  • 5 years of global immigration experience (non-US destinations) required; 7+ years preferred
  • Proven track record of success in a fast-paced environment
  • Excellent communication and writing skills
  • Strong organization skills
  • Experience managing multiple competing priorities independently
  • Excellent attention to detail and interpersonal skills
  • Interested applicants will be required to submit a resume and cover letter.