Assistant Executive Manager
Illinois Department of Human Services
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Salary
💰 £34,000 - £44,000 per year
About the role
- Provide support across administration, advisory, governance and non‑operational resourcing activities for the directorate.
- Manage and improve internal administrative processes, including Headcount Controls.
- Own and enhance systems to ensure effective workflow and compliance with management system rules.
- Coordinate with business partners and specialist teams (including HR, Finance, SHE, Legal and Communications).
- Support stakeholder engagement on matters impacting operational and strategic decisions.
- Contribute to Business Continuity Planning.
- Lead internal communications planning and delivery (in partnership with Support Services).
- Maintain accurate records, documents and information for the directorate.
- Support internal SHE responsibilities, including safety tours, PGIs and compliance activities.
- Assist with governance processes, including preparation of submissions for Boards, Panels and Committees.
- Support procurement and low‑value purchasing processes (raising POs, liaising with vendors, etc.)
- Provide support to ad hoc projects and continuous improvement initiatives.
Requirements
- Experience of engaging with internal and external stakeholders
- Experience of working within a large and complex organisation with political considerations
- Experience of supporting directorates or offices with administrative resourcing
- Experience of engaging in external queries/correspondence
- Good written and verbal communication skills
- Ability to build effective working relationships with colleagues across the organisation at all levels
- Flexible in providing support in varying activities across the office environment
- Good influencing skills when engaging with internal and external stakeholders of varying complexity
- Good knowledge of TfL management/administrative systems
- Knowledge of Microsoft Office applications
- Awareness of key contacts internal and external to the respective office/directorate
- Good knowledge of TfL’s policies and processes (including resourcing)
- Awareness of internal & external communication methods
- Awareness of TfL’s political relationships with key internal & external stakeholders
- Knowledge of how to support strategic business management and planning practices
Benefits
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
- 30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.
- Private healthcare discounted scheme (optional)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative processesheadcount controlsbusiness continuity planninggovernance processesprocurement processeslow-value purchasingrecord managementcompliance activitiesstrategic business managementplanning practices
Soft Skills
stakeholder engagementwritten communicationverbal communicationrelationship buildingflexibilityinfluencing skillscollaborationproblem-solvingadaptabilityorganizational skills