IKS Health

Operations

• Move beyond high-level observations to identify root causes of operational friction
• Translate organizational objectives into detailed project workplans, including clear sequencing, dependencies, resource allocation, and risk mitigation strategies
• Lead high-stakes transformational initiatives
• Own the 'Go-To-Green' process for at-risk clients
• Partner with cross-functional teams to build scalable solutions that improve efficiency
• Navigate complex people dynamics

Director of Operational Excellence – Strategic Programs

• Move beyond high-level observations to identify root causes of operational friction using structured, data-driven frameworks
• Translate organizational objectives into detailed project workplans, including clear sequencing, dependencies, resource allocation, and risk mitigation strategies
• Lead high-stakes transformational initiatives
• Own the "Go-To-Green" process for at-risk clients
• Partner with cross-functional teams to build scalable solutions that improve efficiency
• Navigate complex people dynamics to negotiate and drive change management
• Quantifiable improvement in KPIs and successful conversion of accounts to Green status

• Move beyond high-level observations to identify root causes of operational friction using structured, data-driven frameworks
• Translate organizational objectives into detailed project workplans, including clear sequencing, dependencies, resource allocation, and risk mitigation strategies
• Lead high-stakes transformational initiatives
• Own the 'Go-To-Green' (GTG) process for at-risk clients
• Partner with cross-functional teams to build scalable solutions that improve efficiency
• Navigate complex people dynamics to negotiate and drive change management

Director of Operational Excellence – Strategic Programs, PMO

Director

• Drive implementations of Coding solutions across the enterprise for both new and existing customers
• Program manage the onsite aspects of the Implementation/Onboarding Plan
• Own overall implementation from SOW signing to go-live and ramp
• Ensure tight coordination and communication between IKS and client stakeholders (e.g. project lead, physicians, other leaders) and delivery team (ops, IT/IS, enabling managers, WFM, compliance etc.)
• Lead all core change management, tech and compliance enablement activities to operationalize IKS clinical solutions
• Engage client’s leadership/clinicians to configure and set up clinical solutions regarding final standards
• Proactively anticipate operational issues and escalate within IKS before the customer is aware so issues can be resolved
• Ensure the provider and practice leaders are comfortable with the new service till they are in steady state

Director, Implementation Success Leader - Coding Expert

• Own the success of your clients
• Drive implementations of Coding solutions
• Lead all core change management activities
• Ensure the provider and practice leaders are comfortable with the new service
• Institute sustainable processes across IKS & client team for steady state delivery

Director, Implementation Success Leader

Vice President

• Serve as the RCM subject matter expert in enterprise sales cycles with hospitals, health systems, and large medical groups.
• Partner with sales leaders to engage C-level executives and user-buyers (VP / Directors of RCM) in conversations that link revenue cycle performance to broader organizational goals.
• Develop and deliver compelling solution narratives, business cases, and presentations that highlight financial, operational, and clinical impact.
• Build strong relationships with both executive decision makers and operational stakeholders across patient access, mid-cycle, and back-office RCM functions.
• Provide expertise on end-to-end RCM processes including patient access, charge capture, coding, billing, denials management, collections, and payer collaboration.
• Shape proposals and solution strategies to address hospital and ambulatory RCM challenges such as margin pressures, workforce shortages, digital engagement, and value-based reimbursement.
• Act as the voice of the customer, providing feedback to product, solution, and service teams to continually refine our offerings.
• Contribute to deal velocity and revenue growth by building trust and credibility with clients early and often.
• Co-own revenue and conversion goals with the sales teams.

VP – Enterprise Solutions Partner

Account Executive

• Drive new business development across IDN and Health Systems
• Lead cross-sell initiatives
• Engage with senior leaders to understand strategic priorities
• Leverage industry knowledge to identify high-value targets
• Own the full sales cycle from prospecting to close

VP Market Leader, Sales Executive – Health System Segment

Auditor

• Conducts clinical coding audits as defined by client contracts
• Monitor and enforce IKS Health's compliance and quality program
• Provide coaching and ensure adherence to State and National Practice Standards for coding

Facility Medical Outpatient Auditor

Medical Billing and Coding

• Provide coding and abstracting services for clients on facility same day surgery / observation and interventional radiology CPT records
• Review medical records to identify pertinent diagnoses and procedures
• Ensure appropriate DRG assignment
• Maintain current knowledge of the information contained in the Coding Clinic, CPT Assistant, and the Official Guidelines for Coding and Reporting

Facility Interventional Radiology, Same Day Surgery, Observation Medical Coder

Revenue Operations

• Manage all revenue operations accounts, and collaborate with health system clients on a range of complex assignments to provide practical and innovative solutions.
• Assess the current performance of revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes.
• Building relationships with clients and seeking opportunities to expand the scope of their business and financial outcomes.
• Proactively identifies opportunities for financial, operational, and delivery performance enhancement.
• Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation.
• Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes.
• Analyze business metrics trends, potential issues & escalations, client feedback & business strategy

SVP Revenue Operations, Customer Advocacy Leader

• Collaborate with health system clients on complex assignments to provide practical and innovative solutions
• Assess current performance of ambulatory revenue cycle operations
• Build relationships with clients for business expansion
• Spearhead implementation of product and service suite

Vice President, Customer Advocacy – Acute / Ambulatory RCM

Medical writer

• Lead the design and roadmapping of clinical documentation, and AI-driven technologies for healthcare enterprises.
• Develop and manage speech-enabled software to reduce clinician burden.
• Improve operational efficiency and patient experiences through technology-lead products and services.
• Define the vision, roadmap, and features for speech technology.
• Partner with engineering to build intuitive, reliable documentation and handoff experiences.
• Ensure solutions function seamlessly within complex EHR environments.

Vice President, Clinical Documentation Product

• Responsible for designing solutions that meet the needs of our existing and potential clients
• Consultative sales support function
• Match client requirements with appropriate IKS solutions
• Work closely with India-based Director or Manager of Solutions and other IKS teams
• Develop the right solutions that meet client requirements
• Ensure solutions are technically feasible, operationally efficient, financially attractive
• Participate in assessment studies and consulting engagements with prospective clients
• Frequent travel within the US, as well as to India

Vice President of Solutions – Revenue Cycle Management

• Collaborate with health system clients on a range of complex assignments to provide practical and innovative solutions.
• Assess the current performance of their acute revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes.
• Build relationships with clients and seek opportunities to expand the scope of their business and financial outcomes.
• Proactively identify opportunities for financial, operational, and delivery performance enhancement.
• Spearhead the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation.
• Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes.
• Analyze business metrics trends, potential issues & escalations, client feedback & business strategy.

Senior Vice President, Ambulatory RCM – Northeast

Sales

• Own the commercialization strategy for front-end (patient access, scheduling, pre-authorization, financial clearance) and back-end (billing, denials management, collections) revenue cycle solutions.
• Drive revenue growth, market penetration, and product adoption across acute and ambulatory segments.
• Develop and execute a scalable go-to-market strategy that aligns with customer needs, payer trends, and regulatory requirements.
• Identify strategic partnerships, alliances, and expansion opportunities to differentiate offerings and capture market share.
• Collaborate with sales, marketing, and customer success teams to refine positioning, pricing, and engagement strategies.
• Lead initiatives to position the company’s revenue cycle products for top-tier industry ratings (KLAS, Black Book, Gartner, etc.).
• Establish the company as a recognized leader in revenue cycle management through thought leadership, strategic marketing, and customer engagement programs.
• Develop customer advocacy programs, case studies, and outcome-driven success stories that contribute to high industry ratings.
• Monitor market trends, regulatory shifts, and competitive benchmarks to inform product roadmap and commercial strategy.
• Represent the company as a subject matter expert in revenue cycle management at industry conferences, panel discussions, and executive roundtables.

Director of Operational Excellence – Strategic Programs

Director of Operational Excellence – Strategic Programs

Director of Operational Excellence – Strategic Programs, PMO

Director, Implementation Success Leader - Coding Expert

Director, Implementation Success Leader

VP – Enterprise Solutions Partner

VP Market Leader, Sales Executive – Health System Segment

Facility Medical Outpatient Auditor

Facility Interventional Radiology, Same Day Surgery, Observation Medical Coder

SVP Revenue Operations, Customer Advocacy Leader

Vice President, Customer Advocacy – Acute / Ambulatory RCM

Vice President, Clinical Documentation Product

Vice President of Solutions – Revenue Cycle Management

Senior Vice President, Ambulatory RCM – Northeast

SVP Revenue Cycle Product Commercialization – Sales Focus Role