IIBA

Partner Manager

IIBA

full-time

Posted on:

Origin:  • 🇿🇦 South Africa

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Job Level

Mid-LevelSenior

About the role

  • Launch operations and foster community engagement in a new geographic territory
  • Drive community engagement activities including events, tradeshows, and presentations
  • Cultivate relationships with chapter leadership, consulting firms, higher education institutions, and Endorsed Education Providers (EEPs)
  • Organize collaborative events for corporate members with partners, corporate members, and/or chapters
  • Establish and maintain corporate and partner relationships with a target renewal rate over 85%
  • Secure commitments to increase membership and certification adoption among new and existing corporate members
  • Conduct ongoing needs assessments and identify opportunities for upselling and cross-selling
  • Suggest program enhancements to grow accounts
  • Act as an IIBA Ambassador introducing the program to prospective and existing Corporate Program Members, the BA community, chapters, partners, and broader business community
  • Support facilitation of corporate-specific webinars, focus groups, and member meetings
  • Represent the program at virtual and in-person events (e.g., chapters, conferences)

Requirements

  • 3-5 years of relevant experience in relationship management, account management, or partner development
  • Minimum 2 years of operational experience, including process improvement and some program management
  • Experience in a business-to-business (B2B) and business services sales environment
  • Strong communication skills, both written and verbal
  • Technically savvy and self-service oriented
  • Problem-solving mindset
  • Entry Certificate to Business Analysis (ECBA) certification required within one year of hiring
  • Multi-language capabilities are an asset
  • Familiarity with professional certification programs and/or membership-driven organizations is an asset
  • Familiarity working in a global and/or virtual organization is preferred
  • Must have a suitable space at home for work and reliable high-speed internet
  • May be required to work non-standard hours to support global needs
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