Launch operations and foster community engagement in a new geographic territory
Drive community engagement activities including events, tradeshows, and presentations
Cultivate relationships with chapter leadership, consulting firms, higher education institutions, and Endorsed Education Providers (EEPs)
Organize collaborative events for corporate members with partners, corporate members, and/or chapters
Establish and maintain corporate and partner relationships with a target renewal rate over 85%
Secure commitments to increase membership and certification adoption among new and existing corporate members
Conduct ongoing needs assessments and identify opportunities for upselling and cross-selling
Suggest program enhancements to grow accounts
Act as an IIBA Ambassador introducing the program to prospective and existing Corporate Program Members, the BA community, chapters, partners, and broader business community
Support facilitation of corporate-specific webinars, focus groups, and member meetings
Represent the program at virtual and in-person events (e.g., chapters, conferences)
Requirements
3-5 years of relevant experience in relationship management, account management, or partner development
Minimum 2 years of operational experience, including process improvement and some program management
Experience in a business-to-business (B2B) and business services sales environment
Strong communication skills, both written and verbal
Technically savvy and self-service oriented
Problem-solving mindset
Entry Certificate to Business Analysis (ECBA) certification required within one year of hiring
Multi-language capabilities are an asset
Familiarity with professional certification programs and/or membership-driven organizations is an asset
Familiarity working in a global and/or virtual organization is preferred
Must have a suitable space at home for work and reliable high-speed internet
May be required to work non-standard hours to support global needs