iHerb, LLC

• Lead and manage the SAP development team, ensuring delivery of high-quality, robust solutions that support business objectives and drive operational excellence.
• Maintain and evolve SAP CoE code/config reviews, development, integration, and testing guidelines.
• Ensure documentation completeness for all technical objects and testing artifacts.
• Provide governance oversight for vendor or AMS-delivered developments.
• Define, implement, and enforce Center of Excellence (CoE) standards and best practices for SAP development.
• Conduct and manage regular code and configuration reviews to ensure high quality and compliance with standards.
• Drive innovation by exploring and implementing AI solutions that enhance business and technical SAP processes.
• Partner with technical teams to evaluate and deploy AI/ML capabilities in SAP and identify automation opportunities.
• Lead, mentor, and develop a team of SAP technical professionals; manage team performance and set clear goals.
• Oversee all SAP development activities including ABAP programming, custom enhancements, and system modifications.
• Manage technical designs, estimations, delivery timelines, and SAP transports (creation, sequencing, migration) ensuring proper dependency management and post-migration validation.
• Lead SAP integration efforts using CPI, BTP, and related middleware tools; oversee integration architecture, design, implementation, and support.
• Develop and oversee comprehensive testing strategies including unit, integration, regression, and UAT; ensure test plans and scripts are created and executed.
• Serve as primary point of contact for SAP development matters; collaborate with project managers, architects, and functional teams; communicate progress, risks, and issues.
• Consistently seek opportunities to improve and simplify support processes; drive automation to increase efficiency and optimize operational costs.

SAP Development Manager

Bilingual

• Support in managing of projects from design through implementation that support growth and operational improvements for the company.
• Identify, drive and develop best practices, efficiencies, and process workflows.
• Perform day-to-day management of operation activities; prioritize, resolve issues and discrepancies as they surface.
• Collaborate with applicable stakeholders including Inventory Planning, Marketing, Warehouse Operations, and Engineering.
• Manage and execute multiple time-sensitive projects to meet business objectives; liaise with management on defining project scope, goals, deliverables and executing as needed.
• Support in identifying resource requirements and schedule project activities.
• Ensure that projects/tasks meet deadlines and escalate issues which may impact successful implementation/execution.
• Conduct data collection and analysis and perform reporting for projects and KPIs.
• Actively identify and scope new opportunities to improve customer service and business processes.
• Present information to people at multiple levels in and outside of iHerb.
• Perform other duties as assigned.
• Working hours between 5:30AM EST-1:30PM EST.

3PL Logistics Specialist, Arabic Speaker

Security Engineer

• Lead global information security program with emphasis on Governance, Risk, and Compliance (GRC), Data Governance, and Application/Product Security
• Drive strategy, execution, and oversight of enterprise-wide security initiatives to protect customer trust and sensitive data
• Develop a vision and multi-year strategy for governance and risk management with measurable goals and metrics
• Design, develop, coordinate, and document the secure operation of information systems and enterprise-wide data protection best practices
• Ensure application/product security practices align with industry standards, regulations, and compliance frameworks and maintain necessary certifications
• Oversee implementation of advanced security monitoring and analysis tools to detect and respond to security incidents and vulnerabilities
• Evaluate the security posture of third-party cloud providers and vendors and implement strategies to manage and mitigate associated risks
• Build, mentor, and lead security engineering, product security, cloud security, and GRC teams; foster a collaborative and innovative environment
• Oversee penetration testing, vulnerability management, and remediation processes for applications and APIs
• Partner with engineering teams to embed security into SDLC and CI/CD pipelines and champion DevSecOps practices
• Act as a trusted advisor to executive leadership and the board on emerging security threats and business risks
• Foster a security-first culture across the enterprise through training and awareness programs

SAP Development Manager

3PL Logistics Specialist, Arabic Speaker

Director of Information Security