ihateironing

Customer Support

• Customer care is one of the most important aspects of our business and your role will be an integral part of our successful team.
• You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent.
• You will be handling customer complaints and providing appropriate solutions.
• Working as part of a team to deliver outstanding service to customers.
• Dealing with a high volume of calls and troubleshooting any issues that may arise.
• Collaborating with dry cleaners and drivers to facilitate service delivery.

Customer Care Associate

• Join our award-winning company's Customer Care department with great opportunities for growth in your career
• Make busy people's lives easier by picking up their dirty laundry and delivering it back cleaned and ironed the next day
• Ensure the ihateironing experience is consistently excellent as part of the customer care team
• Handle customer inquiries and address complaints effectively
• Collaborate with team members and external partners, including dry cleaners and drivers