Human Resources Specialist – Benefits
IEHP
full-time
Posted on:
Location Type: Hybrid
Location: Rancho Cucamonga • California • United States
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Salary
💰 $26 - $33 per hour
Job Level
About the role
- Find joy in serving others with IEHP!
- Under general supervision, responsible for the day-to-day administration, coordination, and communication of team member benefits programs.
- Ensure compliance with federal and state regulations, support team members with benefit-related inquiries and processes, and assist with annual open enrollment and reporting.
- Manage benefits lifecycle, including enrollment, terminations, and status changes; ensure accurate data entry in HRIS and benefits systems.
- Serve as primary resource for benefits inquiries, explaining plan options, costs, and procedures to employees.
- Coordinate annual Open Enrollment and wellness programs; prepare communication materials and conduct informational sessions.
- Verify and process monthly premium statements, resolve discrepancies with carriers, and maintain statistical data on premiums and claims.
- Ensure compliance with regulatory requirements, including I-9 documentation and accurate recordkeeping.
- Act as an HR representative, responding promptly to employee inquiries and escalating issues as needed.
- Conduct new hire orientation and provide guidance on benefits programs and HR policies.
- Prepare and review reports on benefits enrollment, deductions, and plan participation; resolve discrepancies with providers.
- Support employee engagement through workshops, intranet updates, and timely communication of HR initiatives.
- Handle employment verifications, benefit letters, garnishments, subpoenas, and audits.
- Communicate HR policies, procedures, laws, and best practices to team members and management.
- Act as a trusted resource, demonstrating organizational values and fostering strong internal relationships.
- Perform administrative duties requiring discretion and judgment in handling sensitive and confidential information.
- Perform any other duties as required to ensure Health Plan operations and department business needs are successful.
Requirements
- One (1) year of demonstrated experience in a Human Resources function.
- Demonstrate superior interpersonal and administrative skills commensurate with years of experience
- High school diploma or GED required
- Bachelor’s degree from an accredited institution preferred
- Professional in Human Resources (PHR)/Senior Professional in Human Resources (SPHR) certification preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HRISdata entrybenefits administrationreportingcomplianceenrollment managementrecordkeepingpremium processingemployee orientationauditing
Soft skills
interpersonal skillsadministrative skillscommunicationorganizational skillsproblem-solvingconfidentialitycustomer serviceteam collaborationtrustworthinessdiscretion
Certifications
Professional in Human Resources (PHR)Senior Professional in Human Resources (SPHR)