IDinsight

Manager

• Leading client engagements and building trusted advisor relationships
• Overseeing all aspects of client projects to deliver high-quality outputs that drive social impact
• Providing strategic counsel and establishing themselves as experts and trusted advisors to senior leaders in governments, foundations, NGOs, and socially impactful businesses
• Managing client expectations, navigating complex stakeholder dynamics, and maintaining strong relationships throughout project lifecycles
• Driving technical excellence across projects
• Facilitating user research and co-design workshops with government officials and project counterparts to surface user requirements and define prototype scope
• Managing the design and iterative development of a dashboard interface with an AI-assisted query layer in close collaboration with external technical partners
• Conducting structured testing cycles with end users and overseeing tool deployment across a defined set of government units
• Developing a monitoring framework to track usage, uptake, and early outcomes throughout the pilot period
• Managing project execution and team coordination
• Ensuring quality control throughout all project phases from design through final delivery
• Managing full project budgets, strategically allocating resources to maximize impact and efficiency, and anticipating budget risks early and offering solutions to stay on track
• Managing project and office-related safety and security risk management for team members
• Adapting project plans in response to field realities, client needs, and emerging challenges
• Mentoring and developing junior staff by providing regular coaching, feedback, and growth opportunities aligned with individual development paths
• Building high-performing, cohesive teams that deliver exceptional results
• Contributing to client development and external communications by identifying opportunities, generating ideas, and leading concept note and proposal creation
• Contributing to IDinsight's organizational evolution by refining methodologies, piloting new approaches, and improving internal systems

People Operations

• Support onboarding coordination and pre-onboarding processes to help new teammates transition smoothly into IDinsight
• Maintain and improve onboarding resources, presentations, learning materials, and internal systems
• Support onboarding feedback collection and reporting to identify opportunities for continuous improvement
• Assist with data tracking, reporting, and analysis related to performance reviews and people movement processes
• Support operational coordination related to promotions, employee transitions, and follow-up actions after review cycles
• Help develop internal resources, communications, and training materials for people-related programs and processes
• Contribute research, coordination, and project management support across evolving People Operations priorities

Intern, Global People Operations

Operations

• Own and continuously improve core operations processes
• Lead discrete, project-based operations work
• Support recruitment and talent pipeline efforts
• Handle people operations with judgment and discretion
• Manage legal, financial, and compliance processes
• Contribute to culture and employee experience
• Build documentation and institutional knowledge

Operations Specialist

• Lead Southeast Asia people operations strategy and team
• Drive recruitment and talent pipeline development
• Build, improve, and institutionalize systems and policies
• Manage legal, financial, and regulatory compliance
• Strengthen culture and employee experience
• Serve as a thought partner to regional and organizational leadership

Manager

Intern, Global People Operations

Operations Specialist

Operations Manager