Manager

IDinsight

Manager leading client engagements and overseeing high-impact projects for a global nonprofit organization. Driving technical excellence and mentoring junior staff across diverse sectors.

Posted 6/1/2026full-timeMakati • 🇮🇩 IndonesiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Leading client engagements and building trusted advisor relationships
Overseeing all aspects of client projects to deliver high-quality outputs that drive social impact
Providing strategic counsel and establishing themselves as experts and trusted advisors to senior leaders in governments, foundations, NGOs, and socially impactful businesses
Managing client expectations, navigating complex stakeholder dynamics, and maintaining strong relationships throughout project lifecycles
Driving technical excellence across projects
Facilitating user research and co-design workshops with government officials and project counterparts to surface user requirements and define prototype scope
Managing the design and iterative development of a dashboard interface with an AI-assisted query layer in close collaboration with external technical partners
Conducting structured testing cycles with end users and overseeing tool deployment across a defined set of government units
Developing a monitoring framework to track usage, uptake, and early outcomes throughout the pilot period
Managing project execution and team coordination
Ensuring quality control throughout all project phases from design through final delivery
Managing full project budgets, strategically allocating resources to maximize impact and efficiency, and anticipating budget risks early and offering solutions to stay on track
Managing project and office-related safety and security risk management for team members
Adapting project plans in response to field realities, client needs, and emerging challenges
Mentoring and developing junior staff by providing regular coaching, feedback, and growth opportunities aligned with individual development paths
Building high-performing, cohesive teams that deliver exceptional results
Contributing to client development and external communications by identifying opportunities, generating ideas, and leading concept note and proposal creation
Contributing to IDinsight's organizational evolution by refining methodologies, piloting new approaches, and improving internal systems

Requirements

What you’ll need

Graduate degree (Master's or PhD) in computer science, information systems, economics, or related quantitative/social science fields
6-10 years of progressive work experience in product management, computer science, consulting, or international development, with demonstrated leadership responsibilities
Strong product development expertise, with history of managing iterative design cycles, translating user requirements into technical specifications, and coordinating with developers and data scientists
Excellent stakeholder management and relationship-building skills, with experience navigating complex partnerships across government agencies, donor organizations, implementing partners, and senior leadership
Exceptional writing and communication skills with the ability to synthesize complex technical findings into strategic recommendations for diverse audiences, including executive leadership, donors, and policymakers
Demonstrated strategic leadership as a proactive problem-solver who anticipates obstacles, develops innovative solutions, and drives initiatives forward independently
Proven ability to mentor and develop junior staff, providing technical guidance and building analytical capacity within teams
Fluency in the local language(s) of country placement and/or prior in-country management experience (preferred)
Track record of peer-reviewed publications, policy influence, or thought leadership in international development (preferred)
Experience managing budgets, grants, or donor relationships (preferred)

Benefits

Comp & perks

comprehensive international health insurance, including mental health coverage
paid vacation, sick, and parental leave
relocation benefits
travel stipend
technology and work from home stipends
professional development budget
mentorship from IDinsight leadership
real-time feedback culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementiterative design cyclesuser requirementstechnical specificationsdashboard interface developmentAI-assisted query layerstructured testing cyclesmonitoring framework developmentbudget managementrisk management

Soft Skills

stakeholder managementrelationship buildingwriting skillscommunication skillsstrategic leadershipproblem-solvingmentoringteam coordinationcoachingadaptability

Certifications

graduate degreeMaster's degreePhD