Client Solutions Manager – MEA
IDEMIA
full-time
Posted on:
Location Type: Office
Location: Abu Dhabi • United Arab Emirates
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About the role
- Act as the primary solution and technical lead supporting Sales from opportunity identification through contract award
- Engage directly with customers and authorities to analyse needs, shape solution strategies, and influence requirements ahead of tender release
- Lead and coordinate complex bid processes, mobilising large cross functional teams across Sales, Product, Delivery, Finance, Legal, Procurement, and partners
- Own solution coherence, ensuring alignment between customer requirements, architecture, pricing, risk, and delivery feasibility
- Develop and support pricing strategies and financial models, working closely with Finance to ensure margin, cashflow, and commercial viability
- Prepare, consolidate, and review proposal materials, ensuring clarity, consistency, and competitiveness
- Organise and lead customer workshops, presentations, proofs of concept, demonstrations, and benchmark tests
- Act as a technical and solution subject matter expert for customers and partners throughout the presales and bid lifecycle
- Ensure adherence to bid governance processes and secure required internal approvals
- Handover awarded projects to Program Delivery teams and transition to the next opportunity
Requirements
- Minimum 8 years’ experience in presales, solution management, bid management, or consulting roles
- Proven experience leading complex bid processes and coordinating multi stakeholder proposal teams
- Strong background in system integration, solution scoping, and high level solution architecture
- Experience in public security, airport and border control, biometrics, travel, or transport domains
- Strong commercial and financial understanding, including margin, cashflow, pricing logic, and trade offs
- Advanced PowerPoint and Excel capability is essential
- Demonstrated ability to manage pressure, tight timelines, and competing priorities
- Excellent stakeholder management, facilitation, and conflict resolution skills
- Clear, confident written and verbal communication skills
- Fluency in Arabic is mandatory.
Benefits
- Professional development opportunities
- Health insurance
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution managementbid managementsystem integrationsolution scopingsolution architecturepricing strategiesfinancial modelsstakeholder managementconflict resolutionproposal preparation
Soft Skills
leadershipcommunicationfacilitationpressure managementtime managementteam coordinationcustomer engagementinfluenceclarityconsistency