Customer Care – Commercial Outreach Specialist
Ideal Siding
full-time
Posted on:
Location Type: Hybrid
Location: CA • California • United States
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Salary
💰 $20 - $22 per hour
About the role
- Conduct high-volume outbound calls and emails to general contractors, property managers, and developers
- Identify active construction projects and upcoming bid opportunities
- Build and maintain relationships to position Ideal Siding as a preferred vendor
- Track outreach, leads, and opportunities in internal systems (CRM)
- Follow up consistently to move opportunities forward
- Coordinate meetings between commercial stakeholders and internal teams
- Serve as a first point of contact for inbound customer inquiries
- Provide clear, helpful, and professional communication
- Coordinate scheduling for project managers
- Maintain accurate records of interactions
Requirements
- Experience in outbound sales, SDR, lead generation, or B2B outreach
- Comfortable making cold calls and sending outreach emails daily
- Strong communication and relationship-building skills
- Organized and detail-oriented with CRM experience
- Self-motivated and target-driven mindset
- Ability to multitask in a fast-paced environment
- Bonus: Experience working with contractors, construction, or home services
- Bonus: Experience with US-based markets
Benefits
- 36-hour work week for better work/life balance
- Flexible hybrid schedule
- Growth opportunities into sales or account management roles
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outbound saleslead generationB2B outreachCRM experience
Soft Skills
communication skillsrelationship-building skillsorganizeddetail-orientedself-motivatedtarget-drivenmultitasking