Ideal Siding

Head Coach – Franchise Growth, Performance

Ideal Siding

full-time

Posted on:

Location Type: Hybrid

Location: Canada

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Salary

💰 $100,000 - $150,000 per year

Job Level

Lead

About the role

  • The Head Coach – Franchise Growth & Performance is a senior leadership role responsible for driving franchisee success across revenue growth, profitability, operational excellence, and leadership development.
  • Reporting directly to Executive Leadership, this role works hands-on with franchise owners, operational leaders, and HQ teams to ensure franchisees are effectively onboarded, consistently trained, and supported as they scale from single-unit operators into multi-unit, CEO-led businesses.
  • The Head Coach also designs and leads franchisee masterminds, coaches owners on financial and leadership performance, and acts as a trusted advisor focused on long-term enterprise value creation.
  • Coach franchise owners to improve revenue growth, gross margin, and net profitability
  • Support franchisees in scaling beyond their first crew or location
  • Guide expansion into additional territories and complementary services
  • Work directly with franchisees on forecasting, and performance improvement plans
  • Coach owners on long-term wealth creation and enterprise value growth
  • Design, facilitate, and lead franchisee mastermind groups
  • Create structured agendas focused on growth, execution, and accountability
  • Foster peer learning, best-practice sharing, and leadership maturity
  • Provide accurate, timely answers to franchisees’ questions in internal chats and moderate discussions to ensure consistent, aligned business advice across the network.
  • Identify and elevate top-performing franchisees as internal mentors
  • Own pre-training coordination, including scheduling training weeks and introductory sessions
  • Lead onboarding of new franchisees and operational team members on systems, tools, and best practices
  • Deliver and facilitate training week, including: Site visits and field coaching, Classroom presentations, Sales role-playing and operational execution training
  • Provide ongoing training and coaching to: HQ team members, Management Teams of franchisees
  • Support targeted retraining when operational or execution issues arise
  • Develop and continuously improve training and coaching curriculum for franchisees and field staff
  • Create, document, and update SOPs, walkthroughs, and visual process guides
  • Host refresher sessions and briefings when processes or systems change
  • Ensure training materials remain aligned with evolving operational standards and brand expectations
  • Coach franchise owners transitioning from hands-on operators into CEO-level leaders
  • Support leadership development for management teams within franchise locations
  • Reinforce accountability, execution rhythm, and performance discipline (EOS experience an asset)
  • Act as a strategic thought partner and advisor to franchise leadership

Requirements

  • 7–12 years of experience in franchising, multi-unit operations, or business coaching
  • Proven track record of improving P&L performance
  • Able to travel to visit franchisees in Canada and US (15-25% of the role)
  • Strong facilitation and group coaching skills (masterminds, workshops, leadership sessions)
  • Experience in construction, home services, or operationally complex businesses preferred
  • Comfortable working directly with owners and executive leadership
  • High credibility, strong communication skills, and emotional intelligence
  • Able to balance strategic leadership with hands-on, field-based coaching
Benefits
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
P&L performance improvementfranchisee onboardingtraining curriculum developmentperformance improvement plansfinancial coachingoperational excellenceleadership developmentfacilitation skillsgroup coachingSOP documentation
Soft skills
communication skillsemotional intelligencestrategic leadershiphands-on coachingaccountabilityexecution rhythmpeer learningbest-practice sharingtrust buildingmentorship