Ideagen

Attorney

• Own assigned regulatory content segments, ensuring full coverage of environmental, health, and safety (EHS) legislation.
• Monitor and research global legislative changes, maintain workflow trackers, and oversee the content pipeline.
• Create and maintain accurate written content by summarizing EHS laws per internal standards for customer compliance.
• Develop and update compliance checklists consolidating obligations for specific regulatory areas (e.g., accident reporting, emissions, waste).
• Translate complex legal and technical material into plain English, ensuring clarity, precision, and completeness.
• Leverage advanced legal and analytical skills to interpret legislation, extract key obligations, and make strategic content decisions.
• Lead AI integration in workflows, including prompt development, training associates, evaluating performance, and setting quality benchmarks.
• Ensure quality and consistency through content reviews, mentoring junior team members, managing queries, and supporting team operations.

Senior Legal Content Developer – EHS, GRC

• Research and track global legislative changes in EHS, maintaining workflow trackers and ensuring timely updates.
• Create accurate written content by summarizing EHS legislation according to internal standards for compliance needs.
• Develop and maintain compliance checklists that consolidate obligations for specific regulatory areas (e.g., accident reporting, emissions, waste).
• Translate complex legal and technical content into plain English, making it practical for compliance professionals.
• Apply legal expertise and analytical skills to extract key obligations and compliance implications from legislation.
• Integrate AI tools into daily workflows, including drafting assistance, validating AI outputs, identifying gaps, and providing feedback for improvement.
• Ensure timely and high-quality content delivery, while managing customer queries and incorporating feedback into content enhancements.
• Collaborate with SMEs and maintain accurate records of legislative changes, content updates, and workflows using project management tools.

Legal Content Developer – EHS, GRC

Solutions Engineer

• Understand customer needs and business goals through consultations and discovery sessions
• Present tailored product demos that address customer pain points
• Work with the sales team to create customized proposals and solutions
• Build strong relationships with key decision-makers and stakeholders
• Offer expert advice on industry best practices and standards
• Support marketing through webinars and promoting core messages
• Stay updated on industry trends, technologies, and competitors
• Design and maintain demo environments for different markets
• Create demo scripts based on customer use cases
• Respond to technical and functional RFP requirements
• Assist the implementation team during customer handover

Bookkeeper

• Process purchase invoices and maintain accurate vendor records
• Prepare client invoices, statements, and follow‑up communications
• Monitor receivables, perform reconciliations, and ensure timely collections
• Conduct regular bank reconciliations and prepare weekly cash flow reports
• Support month‑end closing activities, including journal entries and audit requirements
• Coordinate office facilities, supplier relationships, and general administrative tasks
• Manage access cards, carpark rosters, mail, hardware orders, and inventory
• Support compliance‑related requirements, such as police checks and security licenses
• Assist with catering arrangements, deliveries, and other operational needs to ensure a well‑functioning workplace

Accounts Officer

Full-stack Engineer

• Implement new features for Ideagen products using NodeJS, JavaScript, VueJS, and other open-source technologies.
• Collaborate with Development Managers, Team Leaders, and Software Engineers to build well-architected cloud-hosted and on-premises enterprise solutions.
• Work closely with Product Managers, Technical Product Owners, Front-end Engineers, Test Engineers, and Infrastructure Engineers to deliver high-quality features.
• Partner with the Product Design Team to ensure an optimal user experience.
• Contribute across the Software Development Lifecycle, delivering products aligned with the published roadmap and planned release cycles.
• Participate in an Agile Development Team (e.g., Scrum), helping define and develop the Sprint backlog to meet product goals.
• Diagnose, troubleshoot, and fix software defects, and provide unit tests to validate development work.
• Support team practices by contributing to technology decisions, creating necessary documentation, and maintaining high development standards.

Software Engineer – Level 1

Business Analyst

• Leading Salesforce implementation and optimization initiatives
• Defining detailed system requirements for integrations and automation projects
• Managing cross-functional projects from scoping through delivery
• Creating comprehensive technical documentation and process flows
• Participating in steering groups and providing strategic insights
• Supporting acquisitions through system integration planning

Senior Business Analyst

Technical Customer Success

• Addressing customer inquiries and issues, providing initial troubleshooting.
• Logging and tracking customer issues using a ticketing system.
• Collecting detailed information from customers to accurately understand their problems.
• Resolving basic technical issues or escalating complex cases to higher-level support.
• Providing feedback to customers on their queries and ensuring satisfactory resolution.

Customer Success Engineer – Tier 1

Salesforce Developer

• Lead and manage a distributed team of developers, ensuring clear communication and consistent delivery standards.
• Define and monitor SLAs for system development and maintenance activities.
• Architect and implement solutions across core platforms, ensuring robust integrations and data flow.
• Drive adoption of AI tools for automation, predictive maintenance, and intelligent monitoring.
• Implement DevOps best practices, including CI/CD pipelines and automated testing.
• Collaborate with stakeholders to translate business requirements into actionable development plans.
• Proactively identify opportunities for system enhancements and process improvements.

Salesforce Technical Lead

SDET

• Design and execute test cases and scripts to ensure software products meet quality standards and user requirements.
• Identify, track, and report defects from both a testing and customer perspective.
• Collaborate with developers, product managers, and project managers to ensure thorough testing and successful delivery.
• Participate in project planning and estimation to scope testing activities effectively.
• Develop and maintain test scripts, test data, and automation frameworks in line with SDLC processes.
• Execute and sustain test automation scripts using predefined frameworks.
• Contribute to continuous improvement initiatives to enhance testing efficiency and effectiveness.

Software Test Engineer

Backend Engineer

• Design, deliver, and maintain new and existing features across the platform
• Collaborate with Development Managers, Team Leaders, and fellow engineers to build well‑architected cloud‑hosted and on‑premises enterprise solutions
• Work closely with Product Managers, Product Owners, Test Engineers, and Infrastructure Engineers to ensure high‑quality delivery
• Partner with the Product Design Team to create optimal user experiences
• Contribute to sprint backlogs and Agile ceremonies (planning, stand‑ups, retrospectives)
• Diagnose, troubleshoot, and resolve software defects
• Provide unit tests to validate development work
• Create documentation for work produced and contribute to team practices and technology decisions

Software Engineer Level 2, .Net, C#

• Design, deliver, and maintain new and existing features across the platform
• Collaborate with Engineering Managers, Team Leaders, and fellow engineers to build well‑architected enterprise‑class solutions
• Work closely with Product Managers, Product Owners, and Infrastructure Engineers to ensure features meet high standards
• Partner with the UX & Design Team to create optimal user experiences
• Contribute to sprint backlogs and Agile ceremonies (planning, stand‑ups, retrospectives)
• Diagnose, troubleshoot, and resolve software defects
• Provide unit tests to validate development work
• Create documentation for work produced and contribute to technology decisions
• Mentor and coach other engineers to grow their technical skillsets