Ideagen

Product Manager

• Owning the Mazlan agent platform roadmap, prioritising new capabilities and workflow depth based on customer needs, adoption data, and platform maturity
• Building clear business cases for platform investments, defining success metrics upfront and tracking activation, engagement, and workflow completion post-launch
• Running structured discovery with enterprise customers and internal domain experts to identify high-value automation and decision-support opportunities
• Creating working agent prototypes and workflow stubs using agentic tooling to validate interaction design and customer value before engineering commitment
• Producing engineering-ready specifications that define agent interaction flows, orchestration logic, context handling, confidence gating, and evaluation criteria
• Monitoring platform usage signals to understand how customers are integrating Mazlan into daily work and where friction or drop-off occurs
• Representing Mazlan in commercial forums, customer advisory boards, and enablement sessions, translating platform capabilities into compelling customer value
• Partnering closely with Product and Sales leadership to align platform priorities with commercial targets and customer segment strategy

AI Product Manager

Business Development Rep

• Lead, coach, and develop a team of Business Development Representatives to deliver consistent high performance
• Act as a role model by demonstrating best-in-class business development behaviours, techniques, and standards
• Build and execute structured development plans to support individual and team progression
• Create a high-energy, positive, and motivating team environment that drives engagement and results
• Inspire and motivate the team to exceed pipeline, activity, and performance targets
• Drive pipeline generation and qualification to support regional revenue growth
• Monitor team performance using data and insights to continuously optimise outputs and conversion rates
• Recruit, hire, and onboard high-potential BDR talent, building a strong future talent pipeline
• Collaborate closely with Sales, Marketing, and Demand Generation teams to align on strategy and execution
• Ensure effective use of sales tools and CRM systems
• Establish scalable processes, frameworks, and ways of working to improve team effectiveness
• Maintain accurate reporting and visibility of pipeline performance

BDR Manager

Account Executive

• Develop and maintain senior stakeholder relationships
• Create and execute strategic account plans that support customer objectives and business growth
• Identify opportunities for account expansion, including additional products, services, and solution adoption
• Manage the customer lifecycle from planning and engagement through to implementation, adoption, renewal, and ongoing success
• Act as the primary point of contact for strategic account activity and customer engagement
• Deliver accurate forecasting, account reporting, and pipeline management
• Maintain account information and activity within Salesforce
• Collaborate with internal teams to resolve customer challenges and maximise value delivered
• Share customer feedback and market insights to support product and go-to-market strategy.

AI Product Manager

BDR Manager

Account Director